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xMatters incident prevention

xMatters Inc.

Prevent, manage, and resolve IT issues by automating communication across your toolchains

xMatters is a digital service availability platform that prevents technology issues from becoming business problems. Large enterprises, agile SREs, and innovative DevOps teams rely on its adaptive incident response, automation, and management service to maintain operational visibility and control in today’s highly fragmented technology environment.

Using the xMatters app, you can easily pull the right on-call resources into the incident resolution conversation and execute commands across your workflow, helping you solve problems before they impact your customers whether you're a business user, a member of a DevOps team, or an IT operator.

  • Add an xMatters incident tab to view and update the incident’s details from within your Microsoft Teams online meeting
  • Chat with the xMatters bot in Microsoft Teams to quickly discover who is on call from a specific team
  • Leverage the group on-call schedules and rotations, escalation details, and user device preferences set up in xMatters
  • Engage collaborators with the context they need to seamlessly join the conversation in the targeted team channel

xMatters eliminates the need to switch back and forth between systems, so your team can stay in Microsoft Teams to collaborate and resolve incidents faster.

An Active xMatters account is required in order to use the app.

DON’T HAVE AN XMATTERS ACCOUNT?

Visit xMatters.com/free to sign up for a free account today.

Add-in capabilities
When this add-in is used, it
  • Can send data over the Internet
  • This add-in can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The add-in may send this data to a third-party service. Other items in your mailbox can’t be read or modified.
  • At a glance
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    https://store-images.s-microsoft.com/image/apps.29325.5a3d6244-d6a5-47bb-80e5-ba589fa3ace9.24bcc37e-7ee1-46ac-946d-20b236020c97.47c83f28-5a08-469a-b00e-073f13967ab6.png