SightCall for Microsoft Teams

by SightCall, Inc.

Kickoff a SightCall visual assistance session directly from a Microsoft Teams message.

SightCall, the leading visual support platform, enables remote experts to guide customers and technicians using live video enhanced with AR and AI technology. Give your customers the ability to show their problems in real-time and empower your agents to provide fast, actionable solutions on the spot.

SightCall for Microsoft Teams is an app that simplifies the scheduling of a SightCall session, bridging the gap between systems when agents are already chatting in Microsoft Teams. Agents can create and send a SightCall video session URL directly from a Microsoft Teams chat and guests receive a card with the link to join. The SightCall for Microsoft Teams app works with the Microsoft Teams website, desktop app, and mobile app.

Please note this app streamlines the delivery of a SightCall invitation; it does not build SightCall functionality into Microsoft Teams and a SightCall agent is required. Contact SightCall today to learn more.

Add-in capabilities

When this add-in is used, it
  • Can send data over the Internet
  • This add-in can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The add-in may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance