ZAYA
by ТОО "i-Sys"
The chatbot will find the answer or help you send a support request
Company employees often have the same questions to HR, IT, Finance, or other services: How to arrange for leave? Where can I get a certificate of employment? How to set up a corporate e-mail? Where to find a contract?
The chatbot allows employees to receive answers to frequently asked questions, saving time for themselves and their colleagues.
The chatbot will be your personal assistant in searching for the necessary information.
The chatbot features:
- Connecting your own QnA knowledge base without involving IT.
- Searching the knowledge base and providing answers in a dialog with the bot.
- Feedback on answers provided (like\dislike).
- Navigation through the knowledge base for easy search of the information
- Creation of requests to responsible employees from the bot's dialog.
- Fast transition to the dialog with the responsible employees.
- Statistics on requests to the chatbot. Find out the most active user and the most frequently asked question.
- Administration of bot settings.
Chatbot uses neural networks to find the most appropriate answer to a question, as well as offering links to similar answers.\n\nFlexible administration capabilities allow you to adjust your chat-bot to the specifics of your company, specify the addressees of the employees responsible for sending messages, set up navigation between the topics of the questions.
Make a chat-bot a single point of contact for all services, connect knowledge bases of different departments to the chat-bot.\
After installing chatbot you can try working with the demo-version of an already existing knowledge base, and send requests free of charge. The chatbot will tell you what it can do and how to work with it.
Sending requests to the responsible services is available in the free version of the chatbot. You can send up to 50 calls per month for free.
To remove restrictions on the number of requests and to connect your own knowledge base, you can buy a subscription.
Please visit product website https://zaya.chat/ for more details.
To purchase a subscription email to sales@i-sys.kz
App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.