Pricing Free
My Helpdesk is an AI-based, customizable chatbot which can assist with user's IT-related queries.
Navigating IT challenges can often feel daunting. Enter "My Helpdesk" – a state-of-the-art virtual assistant integrated in Microsoft Teams based on MyChatbot. Whether you're encountering software hiccups, hardware issues, or just have a general IT question, our bot is here to guide you every step of the way. You can either use it directly (completely free), or subscribe to MyChatbot and log on to your Admin Portal to provide your specific data / documents so that it can be customised to suit your organization!
Built with the user in mind, "My Helpdesk" utilizes advanced AI Technology to provide answers to a wide range of IT-related inquiries, from basic troubleshooting steps to detailed tech advice, the bot is equipped to handle queries of varying complexities. Please note: AI-generated contents may be incorrect.
Key Features:
24/7 Availability: No more waiting in queue. Get immediate assistance at any time of day.
Natural Language Conversations: Designed for both tech-savvy individuals and those less familiar with IT.
Secure Interactions: Your data and privacy are our top priority. All interactions are encrypted and adhere to the highest security standards.
Dive into a seamless IT support experience with "My Helpdesk". Your tech worries are now just a chat away!
App capabilities
When this app is used, it
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.
At a glance
By getting this product, I give Microsoft permission to use or share my account information so that the provider can contact me regarding this product and related products. I agree to the provider's terms of use and privacy policy and understand that the rights to use this product do not come from Microsoft, unless Microsoft is the provider. Use of AppSource is governed by separate terms and privacy.