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Implicit FrontEnd for SugarCRM and Office 365

Implicit Inc.
Access SugarCRM data, archive clients’ emails and do your CRM work from within your Office 365 Inbox

Implicit FrontEnd creates a new paradigm in the way Office 365 users on Windows, Mac and mobile devices interact with SugarCRM. Users can now do all their CRM work from within Outlook.

See how your sales team productivity soars when they don’t have to constantly switch between Outlook and SugarCRM. They can continue to communicate with their customers via Outlook as they do all day long; we'll bring the CRM to their inbox.

  • ✔ Email Pane – instantly view all CRM information related to contacts, leads, accounts and all related CRM records such as opportunities, cases, meetings tasks etc.
  • ✔ View, edit or create new CRM records right from within Office 365
  • ✔ Archive emails and attachments to related records on SugarCRM with a single click
  • ✔ Annotate emails and save annotations as notes in SugarCRM

Implicit FrontEnd for Office 365 is 100% cloud based with nothing to install. It supports:

  • • SugarCRM, SugarCE Community Edition and SuiteCRM
  • • Outlook 2013, 2016 on Windows
  • • Outlook 2016 for Mac
  • • Outlook Web App on Windows and Mac as well as iOS and Android mobile devices
  • • Supported browsers: IE 10 and 11, Edge, Chrome, Firefox, and Safari

Implicit FrontEnd for Outlook and Exchange are available for customers using older versions of Outlook and Exchange.

To use this Office 365 add-in you will need:

  • • A SugarCRM, Sugar CE or SuiteCRM account
  • • An Implicit FrontEnd License key. If you don’t have a license key, you can sign up for a free 15-day trial

Free 15-day trial. $11.99/user/month. Contact us for enterprise volume discounts.

Add-in capabilities
When this add-in is used, it
  • Can send data over the Internet
  • This add-in can read or modify the contents of any item in your mailbox, and create new items. It can access personal information -- such as the body, subject, sender, recipients, or attachments -- in any message or calendar item. It may send this data to a third-party service.
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