HelpScout Connector
by Microsoft Office 365 Connectors
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Help Scout is a web-based help desk designed for a great customer experience.
The HelpScout connector notifies your Office 365 group about status of conversations using HelpScout. The Office 365 group will be notified of the following events in HelpScout
• Conversation Assigned
• Conversation Created
• Conversation Customer Reply
• Satisfaction Rating Received
Connectors are available for customers with Office 365 business subscriptions. It is not available for Office 365 Dedicated and Exchange on-premises customers.
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