Be a more efficient CSM—access Gainsight email templates and sync emails to Timeline from your inbox
Make managing your day-to-day customer communications easier than ever before with the Gainsight Assist plugin.
ACCESS GAINSIGHT EMAIL TEMPLATES
Eliminate the need to jump between Gainsight and Outlook when sending customer emails. Now all your Gainsight templates are accessible directly within Outlook, saving you valuable time and driving consistency across all your communications.
LOG EMAILS TO TIMELINE
Ensure every important conversation is captured. Logging emails to your Gainsight Timeline directly from Outlook is as easy as clicking a checkbox.
TAKE YOUR CUSTOMER SUCCESS TO THE NEXT LEVEL
Gainsight’s best-in-class software platform helps your business grow faster by cutting churn, driving upsell, and fueling customer advocacy. With our product and data-based best practices, you’ll communicate with customers more effectively, anticipate risk proactively, and transform your company around your customers’ outcomes.
Gainsight provides a 360-degree view of customers across Customer Success, Sales, Marketing, your executive team, and Product Management. Learn how leading companies like Adobe, Box, DocuSign, HP, Glassdoor, Marketo, and Workday use Gainsight to increase retention with provable results at www.gainsight.com.
Currently we support the below versions of Outlook:
1. Outlook 2016 or later on Windows
2. Outlook 2016 or later on Mac
3. Outlook on the Web
*Requires appropriate Gainsight license to access these features/functionality
- Can send data over the Internet
- This add-in can read or modify the contents of any item in your mailbox, and create new items. It can access personal information -- such as the body, subject, sender, recipients, or attachments -- in any message or calendar item. It may send this data to a third-party service.