Yablo
by Tasks in a Box
The AI-first customer service platform - right inside Microsoft Teams
Yablo puts all your customer conversations — email, chat, WhatsApp, and more — directly into Microsoft Teams, so your team can collaborate, respond, and resolve inquiries faster. Use built-in AI to prioritize messages, summarize conversations, and automate repetitive tasks.
Amazing service starts with amazing teamwork
Collaborate seamlessly in Microsoft Teams: loop in colleagues with @mentions, assign owners, and manage handoffs without switching tools. Yablo makes teamwork effortless — no more forwarding emails or juggling external help desk systems.
All your service channels in one place
Manage every channel — email, live chat, WhatsApp, and more — from a shared inbox inside Microsoft Teams. Keep conversations organized, visible, and actionable without switching tabs or tools.
Yablo Genius: AI that works for you
Yablo Genius uses AI to automate the busywork: routing messages to the right team members, settings priorities, tagging conversations, assigning deadlines, and generating instant summaries.
Actionable insights
Track team performance, customer satisfaction, and workload with real-time analytics — all inside Microsoft Teams. Yablo gives you actionable insights to spot trends, optimize workflows, and improve service quality.
Seamless integration
Yablo integrates seamlessly with Microsoft Teams and Outlook, letting your team collaborate right where they already work — no extra tools, no switching platforms.
Get started today — add Yablo to Microsoft Teams and unify your customer conversations.
Learn more
Want to see Yablo in action? Check out our library of video guides covering setup, features, and tips: Explore Yablo Video Guides.
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App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.
