by CyTrack

Workplace and communications analytics for insights into your Microsoft Teams productivity

## Advanced reporting and analytics for Microsoft Teams

CyReport is aimed at business users who require an easy-to-use workplace analytical and reporting solution to provide business insights into your Microsoft Teams productivity, interactions, trends, call quality, call queues, communication costs and much more.

What gets measured gets managed. CyReport helps you monitor the Key Performance Indicators that drive your business and test the impact of strategies to improve them.

**Business Problem**

Business owners want to know how their Microsoft Teams users are performing, where they are spending time, with whom and where to improve. CyReport provides powerful visual analytics on Teams data for performance and usage.

**Act on the facts - CyReport key features include:**

- Powerful report designer and generator for detailed analysis

- Fast and simple search functions to drill down into the insights you want

- Wide range of customisable reports to review your business performance

- Microsoft Teams Adaptive Cards provide intelligent updates and share reports amongst your channels and users through incoming webhook

- Microsoft Teams Configurable Tabs allow relevant reports to be added to Teams channels

- Auto-scheduling of reports to the right people in your organisation


**Limitations, conditions, and exceptions**

CyReport requires your general administrator to authorise CyTrack access to your Microsoft Teams usage metadata which is then incorporated into CyReport reporting services for your analysis and review.

*This application requires a paid subscription, if you don’t have a license please visit*

*for more information and subscription plans*

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance