Atom image

Atom

by Atomicwork Inc

Microsoft 365 Certified
(7 ratings)

A conversational ITSM with GenAI assistant, modern AI service desk

Atomicwork is a modern IT service desk that offers hassle-free experiences to your end users as well as your HR and IT teams by streamlining requests, incidents & Service Requests.

🤖 Federate your knowledge sources (Sharepoint, Notion etc.) with Atom so employees can ask questions and get instant answers (for example: “I need to reset my password”) or raise requests directly from Microsoft Teams.

🎟 Manage requests, service requests, incidents from the Atomicwork platform. Set up service catalogs for every department and streamline requests even as they come in.

🔐 We take data security seriously which is why we’re compliant with global privacy and security standards like SOC2 Type 2 (and 1), ISO 27001, GDPR, CCPA, and CSA Star Level 1.

This app requires an existing purchase agreement and configuration by Atomicwork. To get started, request a demo at

Atomicwork Demo

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App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance

Snapshot 1 of Atom
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By getting this product, I give Microsoft permission to use or share my account information so that the provider can contact me regarding this product and related products. I agree to the provider's terms of use and privacy policy and understand that the rights to use this product do not come from Microsoft, unless Microsoft is the provider. Use of AppSource is governed by separate terms and privacy.