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Infinity

by Infracom Commnications AB

Infinity integration lets you manage your telephony needs within Microsoft Teams.

Infinity by Infracom Communications AB for your telephony needs integrated in Microsoft Teams

Our solution is centered around Infinity, a cloud PBX by Infracom Communications AB, offering a comprehensive suite of communication features designed to facilitate both internal and external interactions. This app is meticulously crafted to provide an intuitive dashboard view, seamlessly integrating native Microsoft Teams functionalities, with company telephony queues, contact books, and essential call control features.

Key Features:

  • Our innovative Call journey feature, enabling real-time call information showing information about the caller, which route the call took through your system, length of queue time, forwarding call, and more.
  • A Dashboard designed to offer quick and efficient access to critical information, including user details, queue statuses, call history, and contact lists in relation to Microsoft Teams and our Infinity product.

Favourite Telephony Features:

  • Settings
  • Favourites
  • History / Interactions
  • Call forwarding
  • Logging in/out of queues
  • Queue statistics

Dependency:

  • This app supports PSTN dialing.
  • To use this app, users must have an active subscription to Infracom Communications AB services.

For further inquiries visit us here: Contact Us

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance

https://store-images.s-microsoft.com/image/apps.18851.c3a22e37-8506-4c6e-bc57-5103670e94f4.89fedf13-6f7e-43b0-b7ee-2dc07ee79905.e8dae37b-c1df-4466-b37b-d69e9627bb0a.png
https://store-images.s-microsoft.com/image/apps.5883.c3a22e37-8506-4c6e-bc57-5103670e94f4.89fedf13-6f7e-43b0-b7ee-2dc07ee79905.d1b5ee66-f04e-4182-bed9-59685bf0dbb7.png
https://store-images.s-microsoft.com/image/apps.16672.c3a22e37-8506-4c6e-bc57-5103670e94f4.064bf60a-fc51-4f4e-83ca-0ecd1c065a6f.bfd2f37a-31db-4016-8ab8-9fd186f132ee.png
https://store-images.s-microsoft.com/image/apps.8496.c3a22e37-8506-4c6e-bc57-5103670e94f4.89fedf13-6f7e-43b0-b7ee-2dc07ee79905.9ae4d63d-ca18-47e6-aa1d-514fe6663d21.png