Analyze your Zendesk ticket volumes and agent performance with Power BI
Analyze your Zendesk data in Power BI with the Zendesk content pack. Connect with your Zendesk admin account credentials, and Power BI creates a dashboard with reports that provide insights about your ticket volumes and agent performance. Use the dashboard and reports provided, or customize them to highlight the information you care about most.
Your data in the Zendesk service is transmitted to Power BI so that you can perform business analytics.