AI_Engage
by AGRIVI d.o.o.
AI_Engage empowers businesses with intelligent customer interaction tools.
AGRIVI AI Engage is a comprehensive, turnkey solution powered by fully managed generative AI agents and premium services, tailor-made for the specific use cases of the agrifood value chain. It operates on a combination of AGRIVI's pre-built agricultural intelligence and your own datasets - enabling personalized interactions, product recommendations, and insights based on your specific business needs and customer profiles.
Designed to transform the way agricultural businesses engage with farmers, suppliers, partners, retailers, distributors, and customers, AGRIVI Engage leverages cutting-edge AI technology, integrated data models, and deep agricultural expertise to deliver intelligent, automated interactions at scale.
At its core, AGRIVI Engage enables agrifood companies - such as Input Manufacturers, Government and Ministries, equipment providers, cooperatives, and large food and beverage producers - to digitally connect with their ecosystem via widely used communication channels like WhatsApp, Viber, or any other communication channels, creating a direct and personalized digital experience for end users.
AGRIVI AI Engage can be integrated with any other 3rd party solution (CRM, Websites, Power BI, etc)
By automating conversations and providing intelligent support, the platform enhances customer engagement, drives sales, offers marketing insights, generates leads, provides personalized outreach, interacts with users, and strengthens brand loyalty.
Key Features:
- AI-Powered Assistants: Custom-trained generative AI agents that provide instant support, education, and recommendations to their users - available 24/7, in 50+ languages.
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Predefined Agricultural Intelligence: Comes with built-in agricultural datasets, models, and logic that are localized and adapted to different regions, crops, and farming practices.
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Client-Specific Customization: The solution is tailored to your product portfolio, internal data, customer profiles, and business objectives, enabling personalized outreach and value-added recommendations.
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Omnichannel Communication: Operates through communication channels like WhatsApp, Viber, or any messaging app, with the possibility to expand to other channels, web (widget) chat, etc.
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Customer Profiling & Insights: Captures detailed customer data through interactions, building dynamic user profiles that provide insight into preferences, behavior, and needs - supporting better sales, marketing, and product development decisions.
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Scalable Marketing & Sales Support: Enables personalized product promotion, seasonal campaign deployment, product education, and upselling - all executed via automated, natural conversation flows.
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Premium Managed Services: AGRIVI’s expert team provides full support from implementation to optimization, including platform setup, education & training, data onboarding, localization, testing, monitoring, and continuous improvement - ensuring the solution evolves with your needs.