Apila Asset
by Apila Manage
Manage device lifecycle with integrations for UEM, ITSM, leasing, and eCommerce platforms.
Overview
Apila Asset is a multi-tenant device lifecycle platform that provides end-to-end control from procurement to end-of-life, augmenting Entra ID, Intune, and your ITSM with standardized workflows, ownership clarity, and an auditable asset registry.
Created by an Experienced MSP team for other MSPs.
Built for MSP endpoint teams at multi-tenant scale
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One command center to replace spreadsheets, make ownership clear, automate approvals, enforce auditable EOL, and scale processes across customers.
What it does
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Centralized Asset Registry — Single source of truth for devices & owners, enriched via User Directory and Unified Endpoint Management integrations.
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Procurement & Receiving — Sync product data and automate ordering workflows with your e-commerce/ERP. Track device assets from the start of their Lifecycle.
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Onboarding / Offboarding — Standardize hand-offs, approvals, and communication; cut manual steps during role changes.
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End-of-Life (EOL) Management — Govern refresh/return/recycle with auditable flows for laptops, phones, and peripherals.
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ITSM Connectivity — Tie lifecycle events to tickets, SLAs, and approvals in your current ITSM.
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Multi-Tenant by Design — Manage many customers from one console with consistent processes and reporting.
Why Apila?
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MSP-first: Purpose-built around MSP business models (multi-tenant, repeatable service delivery).
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Integration-first: Amplifies existing UEM/ITSM/ID investments instead of replacing them.
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Focused Platform: Dedicated device lifecycle (not a generic ITSM module).
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Fast Time-to-Value: Typical implementations measured in weeks, not quarters.
Business areas unified:
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Employee Experience: User Authentication (SSO/MFA), self-service portal, communication tools
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Device Procurement & Lifecycle: eCommerce platforms, leasing partners, hardware vendor integrations
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Service Management: ITSM platforms, ticketing systems, workflow automation
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Device Control & Security: UEM/MDM solutions, security tools, compliance management
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Data & Reporting: Asset registries, analytics platforms, financial systems
Featured integrations:
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Active: Microsoft Intune, MS Entra ID, Zendesk, Siemens SieSmart, Netset Nettailer, Applixure DEX
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Coming soon: Microsoft Dynamics 365 CRM, Microsoft Dataverse, Halo ITSM, JAMF, Slack, Microsoft Teams, Google Workspace