NEWTON CRM

General CRM Features:

• Lead Management: Capture, qualify, assign, and track leads throughout the sales funnel.

• Workflow Automation: Customize and automate business rules and approval processes to streamline operations.

• Sales Order Management: Generate, manage, and fulfill sales orders with ease.

• Social Media Integration: Connect with customers through popular platforms for enhanced engagement.

• Analytics (Reports & Dashboards): Build dynamic dashboards and generate reports for actionable insights.

NEWTON Sales CRM:

• Campaign Management: Design, execute, and measure marketing campaigns to boost ROI.

• Lead Management: Efficiently manage leads from various channels with detailed tracking.

• Contact & Account Management: Maintain structured records for better relationship management.

• Product Management: Catalog and update product offerings with full specifications and pricing.

• Marketing Communication: Automate communication via emails, SMS, and in-app messages.

• Case Management: Track and resolve customer service requests and support cases.

NEWTON Sales & Service CRM:

• Warranty Management: Manage warranty registrations and claims for each product.

• Ticket Management: Monitor and resolve service tickets quickly and effectively.

• Field Service: Coordinate on-site service teams, schedule visits, and manage mobile workforce.

• Spare Part Management: Track usage and availability of spare parts in real-time.

• AMC Management: Monitor Annual Maintenance Contracts and renewals efficiently.