https://store-images.s-microsoft.com/image/apps.41083.267aa8d5-c29b-4bab-bcf4-a2a5c54f00fd.c1e534c7-d2d2-42c2-a36e-a3c33b359bca.734c135e-62ec-4177-bc9b-6724e5c2a978

Care Command Center - Heavy Truck

by Intelligent Business Solutions, Inc.

Heavy Truck Operations and Logistics Management with Centralized Control Center Capabilities

Care Command Center for Heavy Truck (CCC-HT) is a groundbreaking solution for heavy truck service management. Employing an intuitive, user friendly design, users find CCC-HT easy to use and simple to navigate. CCC-HT enables companies to manage the service experience from start to finish, collecting critical data throughout the service visit. With wide-ranging shop loading and workflow management capabilities, CCC-HT users identify inefficiencies in real time and adjust accordingly. Our rules-based workflow automation enables shop managers and service advisors to automate key steps in the process, eliminating delays and improving quality. Leveraging IBS’ Janus integration engine, CCC-HT interacts seamlessly with legacy systems allowing users to stay in a single system throughout the service process and simplifying service management. CCC-HT’s analytics and reporting platform provides a wealth of real-time data giving users the ability to manage shop performance using fact-based data.


CCC-HT uses predictive analytics and rules-based technologies to proactively manage workflow, initiate communication with team members and customers and intelligently allocate resources. CCC-HT constantly strives to achieve optimal performance measures at every level. It is our mission to strategically position our clients to sustain a measurable performance edge over their competitors.

At a glance

https://store-images.s-microsoft.com/image/apps.26980.267aa8d5-c29b-4bab-bcf4-a2a5c54f00fd.c1e534c7-d2d2-42c2-a36e-a3c33b359bca.4e6017ee-04e1-4a4e-9ad1-1b5361901231