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Dynamics 365 Customer Service Analytics

Microsoft

Stand up a scalable and extensible Power BI dashboard on Dynamics 365 Customer Service.

The Dynamics 365 Customer Service solution template contains everything needed for a scalable and extensible set of analytics on your Dynamics 365 for Customer Service implementation. In just a few minutes stand up an end-to-end solution including data extraction, Azure SQL, Azure Analysis Services (optional), and polished Power BI reports.

The Customer Service for Dynamics 365 Power BI solution template features:

  • Get started quickly with pre-built data models for Customer Service analytic dashboards
  • Use an intuitive wizard based UI to setup and customize data integration
  • Gain enterprise grade performance by processing large data volumes from Dynamics 365 with Data Export Service
  • Optimize data integration with incremental data extraction capability

Everything is freely available on GitHub and completely documented so you can spend your time customizing the end results instead of designing and coding from scratch.

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