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Quantum Whisper

Quantum Whisper

Connecting support & development teams has never been easier. Integrate today!

Quantum Whisper connects support (helpdesk) and development teams by integrating disparate line-of-business (LoB) systems. We provide an integration platform as a service (iPaaS) that quickly and easily connects applications (cloud or on premise) to enable teams to enhance communication, share information and sync data. The most common scenario is the escalation of bugs or issues captured by support that require development resources to fix.Quantum Whisper connects support (helpdesk) and development teams by integrating disparate line-of-business (LoB) systems. We provide an integration platform as a service (iPaaS) that quickly and easily connects applications (cloud or on premise) to enable teams to enhance communication, share information and sync data. The most common scenario is the escalation of bugs or issues captured by support that require development resources to fix.


Supported integrations include any mix of the following:


CRM/Support/Help Desk Line-of-business (LoB) Applications

  • Microsoft Dynamics CRM
  • Salesforce.com
  • ServiceNow

Development Line-of-Business Applications

  • Azure DevOps (formerly VSTS)
  • Azure DevOps Server (formerly TFS)
  • JIRA
  • Agile Central (formerly Rally)
  • CollabNet (formerly VersionOne)

Top Features     

  • Automatically create new development work items from support application
  • Automatically establish bidirectional links between support and development apps
  • Search & link from support app to exiting development work item
  • View development work item details (e.g., status) from support app
  • Map system & custom fields
  • Automatic notifications

Next Steps:

Everyone starts with a free trial! By integrating your environments you'll see firsthand how easy it is to eliminate the “black hole” between support/help desk and development teams. Let your team focus on the important work --- and start integrating today!

Free Trial
     

  • Targeted integration between support and development
  • No coding - it's ready today!
  • No installation - just create an account
  • Flexible subscriptions
  • Start and stop when you want!
  • No credit card required. Easy. Go!
http://store-images.s-microsoft.com/image/apps.27298.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.1e02c5b3-94d6-4fd1-8234-99e6253ee883.ac47b636-3c1a-4956-bc0e-2181f3431133
http://store-images.s-microsoft.com/image/apps.27298.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.1e02c5b3-94d6-4fd1-8234-99e6253ee883.ac47b636-3c1a-4956-bc0e-2181f3431133
http://store-images.s-microsoft.com/image/apps.46168.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.1e02c5b3-94d6-4fd1-8234-99e6253ee883.92c9481b-f21f-4b8b-83fc-db7e23c1f02a