Simplify your FAIS Fit & Proper and Complaints processes through our range of digital options.

An innovative software product that offers a range of digital options to replace the paper-intensive, time-consuming, and expensive processes that FSP’s must maintain.
The FAISapp is aligned to BN194 of 2017 (Fit & Proper) and Customer Due Diligence (CDD) of Brokers. With real-time tracking, monitoring the management of your FAIS Fit & Proper operational compliance process is made easier.
The robust Complaints Management solution links to Treating the Customer Fairly (TCF) outcomes and boasts dynamic reporting capabilities. Across all options you have immediate access to your information for reporting and auditing purposes.
Data and document storage and retrieval is safe, secure and simple.
With over 20 years experience providing technology solutions to the insurance industry across the African continent, SilverBridge offers a FAIS software solution that is easy to install, access and use.

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