https://store-images.s-microsoft.com/image/apps.43584.a89fe083-f3ac-41ab-b872-00319f9568b7.691f719d-525a-4f0c-8ae4-e0c52fdeccb0.44610b74-bfc2-43a3-9322-3f09a9ba31e8

Typewise

by Typewise AG

Boosting customer support & sales productivity by 2-3X

Typewise boosts productivity for customer service and sales teams by 2-3x. The AI Writing Solution increases efficiency (e.g. lower ticket handling times) and quality (e.g. higher customer conversion rates) of written communication. The AI language model is customized for each client and use case, incl. specific vocabulary and phrases. It works smoothly with existing systems (e.g. CRM, Email, Live Chat) and there is no IT integration effort required. The technology is already in use by Fortune 500 companies as well as 2 million end users and won the CES 2022 Innovation Award.

Features:

  • Sentence prediction
  • Proofreader (autocorrect and grammar check)
  • Smart templates
  • Contextual suggestions
  • Real-time translation
  • Quality management
  • Business impact optimizer (e.g. CSAT, NPS, Conversion)
  • Support for 40+ languages
  • 100% data privacy (client cloud and on-premise available)
  • Compatible with all major CRM systems
  • Zero integration through browser extension

At a glance

https://store-images.s-microsoft.com/image/apps.14202.a89fe083-f3ac-41ab-b872-00319f9568b7.691f719d-525a-4f0c-8ae4-e0c52fdeccb0.7a83739c-882d-4d3e-849b-cc5f2a09244a
/staticstorage/a2b1fad/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.54197.a89fe083-f3ac-41ab-b872-00319f9568b7.691f719d-525a-4f0c-8ae4-e0c52fdeccb0.a06265ce-a4c8-41b9-ab8b-ef6754e9d315
https://store-images.s-microsoft.com/image/apps.41311.a89fe083-f3ac-41ab-b872-00319f9568b7.691f719d-525a-4f0c-8ae4-e0c52fdeccb0.c43b7f30-fdfb-4361-aa53-0970c19b7d18
https://store-images.s-microsoft.com/image/apps.27240.a89fe083-f3ac-41ab-b872-00319f9568b7.691f719d-525a-4f0c-8ae4-e0c52fdeccb0.e7ca838b-9a32-4b30-84c7-8298e376a491