Atom
by Atomicwork Inc
A conversational ITSM with GenAI assistant, modern AI service desk
Atomicwork is a modern IT service desk that offers hassle-free experiences to your end users as well as your HR and IT teams by streamlining requests, incidents & Service Requests.
🤖 Federate your knowledge sources (Sharepoint, Notion etc.) with Atom so employees can ask questions and get instant answers (for example: “I need to reset my password”) or raise requests directly from Microsoft Teams.
🎟 Manage requests, service requests, incidents from the Atomicwork platform. Set up service catalogs for every department and streamline requests even as they come in.
🔐 We take data security seriously which is why we’re compliant with global privacy and security standards like SOC2 Type 2 (and 1), ISO 27001, GDPR, CCPA, and CSA Star Level 1.
This app requires an existing purchase agreement and configuration by Atomicwork. To get started, request a demo at
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App capabilities
- Can send data over the Internet
- This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.