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Attendant Console

by WORKSTREAMPEOPLE BV

Attendant by Anywhere365 is a powerful state-of-the-art telephone operator's console.

The Attendant is a powerful state-of-the-art telephone operator’s console (attendant) for Microsoft Teams, providing a range of smart features for fast and easy call handling and efficient call distribution for organizations of all sizes.

The Attendant is operated via the web browser. Thanks to a modern, intuitive user interface and the use of widgets answering and forwarding incoming calls is easier, faster and more efficient.

Key benefits the Attendant by Anywhere365 has to offer:

• Intuitive and modern User Interface - The call screen offers a uniform view of all calls. Calls can be easily transferred via Drag-and-drop.

• Customizable widgets - Create your own workspace by adding and customizing your preferred widgets.

• Focus on productivity - The Receptionist offers a number of user-friendly functions, such as Callback reminders, Contact notes and automatic monitoring of hook state and presence.

To configure the app for your organization visit the Configuration page. This page also includes all the information you need to configure the Attendant call queue(s).

Add-in capabilities

When this add-in is used, it
  • Can send data over the Internet
  • This add-in can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The add-in may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance

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