iPX – Intertec’s Integrated Patient Experience
por Intertec Systems LLC
Intertec’s Patient Experience(iPX)
Intertec’s
Patient experience(iPX) healthcare add-on support teams who engage and
manage “Patient” relationships across the complex combination of hospital systems—including
multiple EHRs, locations, specialties and operating units; and manage daily
hospital processes.
This platform helps the hospitals, clinics to manage the
doctor’s appointment booking through call center which is integrated with
patient experience module. The integration to HIS (Health Information Systems)
or Electronic Health Record(EHR) provides the 360 degree view of the patient to
the call center agents. This includes the patient’s last visit, diagnosis, next
appointment, missed appointment etc.,
The solution provides an opportunity for the hospitals /
clinics to look at different options on how to plan the patient journey, their
experience etc., Solution being on one single platform, the decision making
becomes simple and faster.
This platform allows the hospitals / clinics to explore
the options where doctors, nurses, and administrators to work together; and
enable agility to eliminate inefficiency, improved decision making to deliver
high-quality care for an increased patient’s satisfaction.