Frontline Worker Design Workshop

Overview

As the hub for teamwork, Microsoft Teams is designed to help organizations improve collaboration and increase efficiency by automating key business processes. With the Enable Frontline Worker Workshop, customers will work through various frontline worker challenges and pain points to identify top prioritized scenarios for their frontline workforce and how Microsoft Teams can help provide a solution to mitigate those business challenges.

Our consultants will walk you through the art of the possible, working with you to identify unique needs of your frontline workforce to help solve your specific collaboration challenges. During the workshop, we’ll develop an actionable plan based on your frontline workforce needs to help you move forward.

Workshop Agenda

• An assessment of your frontline workforce needs, tailored to you, by engaging with your BDMs, frontline workers and frontline managers

• An identification of your pain points and challenges that impede the productivity of your frontline workforce. We will gather this by participating in the floor walk with your frontline workers

• Personas and mapping to your top prioritized scenarios to deliver innovative solutions to your frontline workers

• An envisioning The ‘Art of the Possible’ for Frontline Platform – a combination of presentations and immersive experiences designed to showcase Microsoft Teams, Shifts, Tasks, Approvals, Power Platform, Viva Connections, LoB apps

• A prioritized, actionable plan to quickly address your frontline worker needs by implementing and adopting frontline solution, take action on what we learn.

• A solid plan to work with you to drive pilot or proof of concept, to prove the ROI of what we uncover during the session.

Industry Coverage

As we deliver the workshop, we tailor our approach to cover scenarios and capabilities across the following industries:

• Frontline in Retail
• Frontline in Manufacturing
• Frontline in Health
• Frontline in Government
• Frontline in Financial Services
• Frontline in Travel and Hospitality

Who Should Attend?

• Extend modern tools for all workers. Technology Decision Makers (CIO, Enterprise Architects)
• Understand frontline worker real life experiences and challenges. Frontline Worker roles
• Untapped Opportunity. Project Executive Sponsor: Retail BDMs, Healthcare BDMs, Manufacturing BDMs
• Workforce engagement, efficiency and productivity. Line of Business Leaders (HR, Comm, Ops).

Sign up for the workshop today by clicking Contact Me at the top of this page. Our staff will follow up to coordinate scheduling and logistics.

Why Catalyst Technology Group?

Choose Catalyst Technology Group as your trusted IT advisor and embark on a transformative journey to unparalleled technological excellence. For over 21 years, our unwavering commitment to excellence has enabled us to deliver seamless support to Enterprise, and Small, Medium, Corporate (SMC) customers. Our visionary approach, unwavering reliability, and relentless pursuit of excellence have made us the preferred partner for over 700 organizations. Join us on a journey of innovation, reliability, and digital transformation.