Dynamics 365 Customer Engagement: 2-Hr Briefing

Dynamics 365 for Customer Engagement is a Microsoft CRM solution offering capability to support your Sales team, customer service, and marketing areas. Each of the role-based applications can be tailored to match your business processes and are all built on the same platform and database.

Our demo and briefing will highlight the key functionality available from Dynamics 365 and demonstrate the areas relevant to your organisation.

We will reach out in advance to gather your requirements to tailor the session.

Agenda

We will then arrange the demo and briefing, either on Skype or face to face, that covers:

• An overview of the capability available
• A demonstration of the key areas that are relevant to your business
• An overview of the wider capability available from the Microsoft platform that supports Dynamics 365, such as Azure and Office 365
• Relevant case studies of similar businesses and use cases
• Discussion of your business’ requirements and current situation

Deliverables

Based on the information discussed in the session you will have a high-level understanding of the solution, costs, and potential timeline for your move to Dynamics 365 Customer Engagement.

Note

The above approach is an example and the demo and briefing will be tailored to suit your exact requirements and is flexible to your needs.