BRIKHousing: Planned Maintenance_


BRIKHousing: Planned Maintenance_ delivers total control over planned maintenance works including managing contractor costs and progress metrics.

As Social Housing landlords strive to cope with increasing costs and rising inflation, the need for effective planning and management of planned maintenance contracts increases.

BRIKHousing: Planned Maintenance_ delivers total control over planned maintenance works including managing contractor costs and progress metrics. The planned maintenance product covers all aspects of a planned maintenance programmes including cyclical works, servicing and capital improvement programmes.

Built for deployment on existing or new Microsoft Dynamics 365 Customer Engagement or Power Apps implementations the product leverages all the flexibility and capability of the Microsoft platform whilst providing a robust and feature planned maintenance solution.

Housing Association Challenges_

  • Aging Stock: managing increasing disrepair costs for older properties.
  • Economic landscape: increase in inflation and interest rates are impacting budgets and 30-year business plans.
  • Damp and mould: managing and mitigating damp and mould issues.
  • Quality of data: inability to get a clear picture of the cost of works in the past and for the future.
  • Higher operating costs: impact on repair and maintenance costs, as materials, labour, fuel and vehicle fleet operations becoming increasingly expensive.


  • Increased productivity: streamlines processes, reduces manual data entry, and eliminates redundant tasks, leading to increased efficiency and productivity.
  • All your data in one place: delivering real-time insights into key performance indicators, helping decision-makers make more informed decisions.
  • Better Visibility: be able to see all the planned programmes at any stage and have visibility of overrun.
  • Increased efficiency: optimising workflows to increase efficiency, reduce errors, improve compliance, and enhance visibility, ultimately leading to better business performance and cost savings.
  • Improved performance: improved performance, accuracy, and service delivery.

Key features_

  • Planned and major works tracking: your teams can track and manage all planned and major programmes of work and identify when components require replacement.
  • Cyclical repairs management: manage and track re-occurring repairs in a simple and effective way.
  • Stock condition surveys: automatically generate stock condition surveys linked to the component and property. This enables more effective forecast reports to be produced showing budgetary costs for the next 30 years.
  • Asbestos Management: manage an asbestos register and automatically display alerts on the property when asbestos is present.
  • Property and people warnings: custom alerts can be configured to trigger notifications of any tenant or property alerts relevant to the planned and cyclical works.
  • Integrated communications: all interactions including emails, phone calls, SMS and letters can be stored in one place and easily retrieved and reported on.
  • Integration with Microsoft 365: SharePoint integration for document storage and retrieval. 
  • Reporting and dashboards: comprehensive Dashboards, Reports and Trend Analysis.

Why Infinity Group?

We have significant social housing expertise with over 20 dedicated housing specialists, 15 implementations, 25 national awards and 96% customer satisfaction.

At Infinity Group, we are ROI-Centric. We emphasise measurable benefits, helping organisations like yours to leverage Microsoft 365 and Dynamics 365 for:

  • Increased operational efficiency: Streamline, automate, and integrate diverse business processes.
  • Enhanced customer engagement: Use tools like Customer Insights for personalised interactions.
  • Data-driven decisions: Analyse vast data for actionable insights.
  • Scalability and agility: Seamlessly scale with a cloud-based infrastructure.

Infinity Group is one of few organisations globally that holds Microsoft Cloud Solutions Partner status which means we are recognised by Microsoft across six solution designation areas covering: Infrastructure (Azure), Data and AI (Azure), Digital and App Innovation (Azure), Security, Business Applications and Modern Work.

Get in touch for a commitment-free discussion about challenges you are facing or to discuss pricing with one of our experienced consultants.

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