Operator Connect: 12 Month Managed Service

Operator Connect simplifies the process of adding external calling to Microsoft Teams by allowing you to connect to third-party voice services from directly within the 365 Admin Center.

Operator Connect is one of the three options available to organizations for enabling external calling with Microsoft Teams and allowing you to use Teams as your enterprise telephony platform. The other two options are Calling Plans and Direct Routing, the latter also being a service available form Pure IP.

By combining a choice of voice service providers with the ability to manage services directly within your own 365 Admin Center, Operator Connect simplifies the process of adding voice to Microsoft Teams, eliminating the need for extensive powershell and configuration.

The service utilizes a trusted secure cross connect between Pure IP and the Microsoft Teams platform, using Microsoft Azure Peering Service (MAPS), providing additional security and resilience. Pure IP have also automated the provisioning of new numbers within the process to add efficiency and speed to getting you started.

As a Pure IP Operator Connect customer, you will enjoy all the benefits of our fully managed voice network with 24/7 follow-the-sun technical-led support and access to our customer portal to monitor and track your services. You will also enjoy the benefits of our unrivalled fully compliant PSTN replacement services, available in more countries than any other provider.