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Dynamics 365 Customer Service
Servicio de atención al cliente sencillo: dote a sus clientes y a sus agentes de las herramientas necesarias para garantizar una resolución rápida y precisa en cada momento.
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TCS Design Win and Intelligent Customer Engagement
Tata Consultancy Services Ltd - Dynamics
+3
Applicable to:
Sales
Customer Service
Customer Insights
TCS Design Win and Intelligent Customer Engagement – High-Tech, Semiconductors
1 out of 60
Microsoft Dynamics 365 Project Operations: 10 Week Implementation
Cognizant
+3
Applicable to:
Customer Service
Project Service Automation
Project Operations
Envisioning, deployment and support services for Microsoft Dynamics 365 Project Operations
2 out of 60
OCR- Invoice Automation for Microsoft Dynamics 365 – Microsoft AppSource
DynaTech Systems Pvt. Ltd.
+3
Applicable to:
Finance
Customer Service
Power Apps
A Powerful Solution for Managing Invoices with Microsoft Dynamics 365 Finance and Operations
3 out of 60
Dynamics 365 Sales: 2 Hours assessment
Evincible Solutions
+3
Applicable to:
Marketing
Sales
Customer Service
Explore how Dynamics 365 Sales can be beneficial for your Organization in a 2-hour assessment plan..!
4 out of 60
UNITE: Omnichannel for Dynamics Customer Service
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
For Customer Service Directors seeking to boost satisfaction metrics and empower agents across platforms, Omnichannel for Dynamics Customer Service offers a bespoke, adaptable omnichannel solution.
5 out of 60
Manufacturing Process Review: 3-Day Assessment
Stoneridge Software LLC
+4
Applicable to:
Finance
Sales
Business Central
Customer Service
A review between your leaders and our consultants of manufacturing-related business processes resulting in an actionable game plan, budget, and timeline of your next ERP implementation.
6 out of 60
Customer Experience: 2 day workshop
Prodware Israel LTD
+3
Applicable to:
Sales
Customer Service
Field Service
Customer Journey Mapping workshop designed to improve and shape your customer experience initiatives
7 out of 60
Dynamics 365 Sales as a CRM Solution
Creospark Consulting Services Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
8 out of 60
HCL Biz Apps - CRM On prem to Online - 1hr briefing
HCL Technologies Limited.
+3
Applicable to:
Finance
Sales
Customer Service
Is your organization still running their CRM systems on premises? Moving to the cloud is no small task, but it is a critical component to scaling and innovating today’s business operations
9 out of 60
Act! CRM Migration All Enti: 4-Day Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Four-day implementation service to migrate data for all entities from Act! CRM to Dynamics 365/CRM.
10 out of 60
Catalyst Envisioning - Customer Engagement for FSI - 4hr Workshop
VeriPark
+2
Applicable to:
Sales
Customer Service
Microsoft Catalyst Envisioning - 4hr Digital Transformation Workshop - Envision what your future in banking looks like with VeriPark's CRM for FSI!
11 out of 60
Minsait's Value Proposition on Dynamics 365 CE: 1 day assessment
Minsait
+3
Applicable to:
Marketing
Sales
Customer Service
In this proposal, we demonstrate the differential value that Minsait offers in the implementation of Dynamics 365 projects.
12 out of 60
Power Automate for Customer Service: 1 Month Implementation
Smartbridge, LLC
+3
Applicable to:
Customer Service
Power Automate
Power Apps
RPA to Improve first contact resolution and customer satisfaction, reduce training time and costs, and strengthen customer retention
13 out of 60
HCL Biz Apps - Dynamics 365 Capital Markets: 1-Hr Assessment
HCL Technologies Limited.
+3
Applicable to:
Sales
Customer Service
Power BI apps
HCL offers a scalable and customizable Capital Markets solution that leverages Microsoft Dynamics 365 and the full suite of related Microsoft Business Applications.
14 out of 60
Wipro Digital Enterprise RapidStart (DERS) Carve-out
Wipro Ltd
+3
Applicable to:
Commerce
Finance
Customer Service
Wipro's Digital Enterprise RapidStart (DERS) solution will help you understand how to reduce cost & complexity during the carve-out transition and helps organizations proceed with minimal challenges.
15 out of 60
Microsoft Dynamics 365 Customer Engagement On-Premises to Cloud Migration - 6 Week Assessment
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
16 out of 60
Dynamics 365 CE Health Check: 2-Wk Assessment
Axazure
+1
Applicable to:
Customer Service
2 weeks (80 hours) - Evaluate your current CRM status understanding what you can get with best practices.
17 out of 60
Nexer Connected Call Center: 5-Days Workshop
Nexer Group AB
+1
Applicable to:
Customer Service
Increase first-touch resolution, automate recurring customer interactions and provide connected and personalized customer experiences to take your call center operations to the next level.
18 out of 60
SMART Data Export for Dataverse: 3-days implementation
SMART business LLC
+3
Applicable to:
Sales
Customer Service
Power Apps
Replicates data from Dataverse (can be used for Dynamics 365 Sales, Customer Service, Power Apps) to Azure SQL Database.
19 out of 60
Avanade AWS Connect Accelerator 3WK Imp FY24
Avanade, Inc.
+1
Applicable to:
Customer Service
The Avanade Amazon Connect Accelerator simplifies the integration of Amazon Connects contact center suite with the Customer Service Workspace and capabilities in Dynamics 365 Customer Service.
20 out of 60
CustomerServices: 2-Month Implementação + Copilot
Bizapp
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
Em 2 meses tenha disponível uma central de atendimento completa com recursos de autoatendimento (base de conhecimento/BOT), multicanal (e-mail, chat, telefone, outros) e CoPilot da Microsoft.
21 out of 60
MSFT Cloud for Healthcare : 4 Days Workshop
Mazik Global Inc.
+1
Applicable to:
Customer Service
Understand the Value of Microsoft Health cloud and Benefits to Providers - 4 day workshop
22 out of 60
Connected Call Center: 5-Day Workshop
Sigma AB
+1
Applicable to:
Customer Service
Increase first-touch resolution, automate recurring customer interactions and provide connected and personalized customer eperiences to take your call center operations to the next level.
23 out of 60
Direct to Consumer: 1 Week Assessment
Argano LLC
+3
Applicable to:
Marketing
Finance
Customer Service
Bridge the gap between aspiration and implementation for direct-to-consumer selling
24 out of 60
Dynamics 365 Performance Review: 5-Day Assessment
enCloud9
+2
Applicable to:
Sales
Customer Service
This analysis is designed to identify performance issues related to your Microsoft Dynamics 365 and develop a plan to optimize the performance of your CRM.
25 out of 60
Dynamics 365 Data Migration Toolkit: 1-Hr Briefing
Wipro Ltd
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Understand how Wipro's Data Migration Toolkit for Microsoft Dynamics 365 can automate data upgrade so that your sales, marketing and service staff have the right information at the right time.
26 out of 60
Sales to Billing Business Process Automation: 3-week Fit-Gap Assessment
CloudFronts Technologies
+3
Applicable to:
Sales
Customer Service
Power Automate
If you are looking to automate your entire Sales to Billing business process to gain more visibility and optimize your business operations, our experienced consultants at CloudFronts can help.
27 out of 60
HCL Biz Apps - Customer Care for Utilities - 1 day assessment
HCL Technologies Limited.
+1
Applicable to:
Customer Service
Heightened customer expectation and siloed data leave companies scrambling to perfect the omin-channel experience.
28 out of 60
Dynamics 365: 4-Week Assessment
MAQ Software
+3
Applicable to:
Sales
Customer Service
Field Service
Bring new power to your out-of-the-box Dynamics 365 capabilities
29 out of 60
Customer Care Package: 10-Wk Implementation
Velosio
+1
Applicable to:
Customer Service
Redesign your customer experience capabilities with packaged deployment of Customer Service, Agent Chat, Remote Assist and Customer Insights in less than 3 months.
30 out of 60
Microsoft Dynamics 365 Customer Service Starter Kit – 3 Week Implementation
Reply Ltd
+1
Applicable to:
Customer Service
Take the risk and complexities out of implementing Dynamics 365 for Customer Service or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
31 out of 60
Dynamics 365 Extensions: 10-Wk Implementation
MTC
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Dynamics 365 Portal Extension is a value added service offer from MTC, which allows you to get extensions done on your portal as per your business requirements.
32 out of 60
SMS Using Microsoft Flow: 1-Day Implementation
Sikich, LLP.
+3
Applicable to:
Finance
Sales
Customer Service
A rapid deployment of a solution using Microsoft Flow with Dynamics 365 Operations and Twillio, so your customers can check order status, and get updates via SMS.
33 out of 60
Analysis of the implementation of the ERP-Audit Dynamics 365
Sii Sp. z o.o.
+3
Applicable to:
Supply Chain Management
Sales
Customer Service
Identification of the implementation scope of Dynamics 365 Finance & Supply Chain Management solution
34 out of 60
BRIKHousing: Housing Management System_
INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
Customer Service
Specifically designed for Housing Associations, this modular solution empowers superior decision-making, offering real-time insights into the metrics that matter the most to your organisation.
35 out of 60
Dynamics 365 Custom Implementation: 4-6-weeks
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Looking to enhance your business's growth and productivity? Our Dynamics 365 Custom Implementation includes data migration, contact/opportunity configuration, and custom Power BI reporting.
36 out of 60
Maturity Model Assessment for Healthcare: 3 Week Assessment
JourneyTEAM
+2
Applicable to:
Marketing
Customer Service
Assess your organization’s operational maturity and create a plan to improve your business processes using technology.
37 out of 60
MSFT Cloud for Healthcare-10 weeks Deployment POC
Mazik Global Inc.
+1
Applicable to:
Customer Service
Enhance Patient Engagement with Care Coordination - 90 days Deployment Proof of Concept
38 out of 60
DXC Event & Membership Mgt: Implementation Service
DXC
+1
Applicable to:
Customer Service
A business application that integrates the management of events and membership within Dynamics 365
39 out of 60
CRM Maturity Action Plan: 4-Day Workshop
XRM Vision
+2
Applicable to:
Sales
Customer Service
Through workshops conducted by our CRM Specialists, we will build a portrait of your situation. We will deliver a comprehensive action plan that identifies the next steps of your business evolution.
40 out of 60
IN - Unlocking Dynamics 365 with Crayon
Crayon
+3
Applicable to:
Business Central
Customer Service
Customer Insights
We optimize Dynamics 365, simplify customization, and safeguard against email threats.
41 out of 60
Microsoft Dynamics 365 Customer Service: 1 Hour Briefing
Cognizant
+3
Applicable to:
Customer Service
Customer Insights
Customer Voice
Customer Service solutions envisioning, deployment and support services based on Dynamics 365 Customer Service.
42 out of 60
Dynamics 365: 3-Month Implementation
Publicis.Sapient USA
+3
Applicable to:
Marketing
Customer Service
Customer Insights
Implementation of Dynamics 365
43 out of 60
Dynamics 365: 2 Wochen Proof of Concept | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Business Central
Customer Service
Dynamics 365 | Proof of Concept
44 out of 60
Dynamics 365: 8 Wochen Implementierung | Arvato Systems
Arvato Systems
+3
Applicable to:
Sales
Business Central
Customer Service
Dynamics 365 | Implementierung
45 out of 60
Dynamics Omnichannel
JourneyTEAM
+1
Applicable to:
Customer Service
Integrate your channels into your existing Omnichannel environment
46 out of 60
Dynamics 365 for Education: 1-Hr Briefing
true org cloud
+3
Applicable to:
Customer Service
Power BI apps
Power Apps
Free setup, demo, training and migration for Dynamics 365 for Education. True.org Cloud provides an implementation of Dynamics 365 as a fully customizable software for education institutions.
47 out of 60
Patient eXperience in Healthcare: 4-hours briefing
Reply
+3
Applicable to:
Marketing
Sales
Customer Service
4-hours introduction to our expertise in Patient Experience in Healthcare digital processes
48 out of 60
Enterprise CRM implementation on Dynamics 365
Netwise S.A.
+2
Applicable to:
Sales
Customer Service
Enterprise-class CRM implementation with strategy planning, customer experience planning and mapping business needs to specific products on Microsoft Dynamics 365 platform.
49 out of 60
MSFT Cloud for Healthcare -10 weeks Deployment POC
Mazik Global Inc.
+1
Applicable to:
Customer Service
Enhance patient engagement with virtual health proof of concept
50 out of 60
Enable Always on Customer Service: 1-day Workshop
true org cloud
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
1 Day Workshop to help you Learn, Assess, Configure, & Enable Your Always on Service by connecting Customer / Field / Virtual Agents to take your customer experience from Omnichannel to Always On.
51 out of 60
AlfaPeople Application Management Services (AMS)
ALFAPEOPLE
+2
Applicable to:
Sales
Customer Service
AlfaPeople AMS is a comprehensive managed service that encompasses Customer's Microsoft Dynamics 365 for Sales and Customer Engagement, Power Apps, BI and/or Azure Functional and Technical services.
52 out of 60
Empower Education by Minsait: 1 day Assessment
Minsait
+3
Applicable to:
Marketing
Sales
Customer Service
In this assessment, we demonstrate how to empower students, teachers and administration experience.
53 out of 60
DXC Customer Engagement Ctr: Implementation Svcs
DXC
+1
Applicable to:
Customer Service
DXC's Customer Engagement Center is an omni-channel Contact Center solution built on Dynamics 365 Customer Service
54 out of 60
Salesforce to Dynamics 365 Migration: 1-week Assessment
Definity First
+3
Applicable to:
Sales
Customer Service
Power Automate
Migrating from Salesforce to Dynamics 365 provides seamless integration, enhanced features, and potential cost savings.
55 out of 60
Dynamics 365 Success Plan: 1-Day Workshop
Altruas
+3
Applicable to:
Sales
Customer Service
Field Service
A workshop using the proven Altruas Implementation Methodology to help you understand what is needed for a successful CRM implementation.
56 out of 60
DCCP Implementation
Sonata Software Ltd.
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
Modernize the customer service experience with Sonata’s IntelliKontact.
57 out of 60
Upgrade AX to Dynamics 365 Finance and Operations
Evincible Solutions
+3
Applicable to:
Supply Chain Management
Finance
Customer Service
Evincible Solutions provide helps you in planning for the digital transformation ahead to Dynamics 365 whether it is an Upgrade from AX or a new implementation of Dynamics 365 Finance and Operations.
58 out of 60
Infosys Dynamics365 Customer Service: 1-Day Wrkshp
Infosys Limited
+1
Applicable to:
Customer Service
Deliver positive customer experiences faster by optimizing resources and reducing operational costs.
59 out of 60
Dynamics 365 für Transport & Logistik: 2-hr briefing
proMX AG
+3
Applicable to:
Sales
Customer Service
Project Operations
Ein kostenloses Webinar für Transport- und Logistikunternehmen, die das ganze Potenzial der digitalen Transformation mit Microsoft Dynamics 365 entdecken möchten.
60 out of 60
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