Peppermint CX365 Work Management

por Peppermint Technology Limited

Automates the efficient management of case & matter work, and general tasks

Modern law firms need a holistic view of the capabilities and availability of their team to ensure cases, matters, and general tasks are managed efficiently and support ESG strategies.

Leveraging existing personnel data, Peppermint Work Management uses automated analysis of workloads, competencies, experience, expertise, and working patterns to allocate the best person to complete a task to the highest standard with the least delay.

Work Management allows you to:

  • Allocate and triage work effectively
  • Increase productivity
  • Reduce bias
  • Centralise data
  • Support ESG initiatives and compliance

De un vistazo