Intelligent IT Service Desk Platform for MS Teams

por Actionable Science Inc.

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Modern Employee Helpdesk Based on MS Teams, that uses AI to Auto-Resolve IT Requests. from Actionable Science is an advanced full-featured IT Service Desk Platform that is designed to Auto resolve a full range of IT Requests right from Microsoft Teams. platform provides the capability to run your entire IT service Desk - while leveraging advanced AI to automate up to 45% of the requests. 

Our Mantra - Why just track when you can REZOLVE!

Full-Featured IT Service Platform

  • IT Helpdesk Chatbot for Microsoft Teams
  • Inbuilt Advanced Knowledge Management with prebuilt Knowledge on leading SaaS products
  • Incident Management to track Tickets (plus integrations with leading ITSM platforms)
  • Live Chat to connect users with your IT Agents real time

5 Types of AI-powered Auto resolution skills

  • Knowledge Skill: Personalized answers to specific questions like "How do connect to guest WIFI"? 
  • Task Skills: Getting things done like Password reset, Access Requests, Software Provisioning
  • Process Skills: Multi-day, multi-user, multi-system tasks like Employee Onboarding
  • Microlearning skill: Rapid learning inflow of work with short conversational learnings
  • Expert connect skill: Connect to the right expert in real-time through live chat or offline through an Incident

Industry Leading ROI and Experience
  • Up to 45% Auto Resolution of User Requests
  • 4-7X ROI over 3 Years
  • 80%+ Positive User Ratings

Secure & well-integrated
  • SOC Type II Certified 
  • GDPR Compliant
  • HIPAA Compliant
  • Azure-hosted and built for business continuity

The time for automating your IT help desk is now! Try our industry-leading product in a limited time free trial. 

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