Monitor, troubleshoot, and optimize your customers' critical unified communications systems.
Your customers come to you because they don't want to deal with service issues, they want you to handle it.
We can help you.
Our market leading performance analytics for unified communications and contact centers keeps you a step ahead of problems. Our service assurance gives you peace of mind. Our user experience management is second to none. Best of all: we let you see across all vendors; Microsoft, Cisco & Avaya, in one place.
Deliver superior customer experiences, enhanced operations that reduce costs and ensure SLAs are met across all communication channels with IR's advanced multi-tenant platform.