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Microsoft Forms Pro Customer Satisfaction
Microsoft
+1
Applicable to:
Power BI apps
Analyze customer satisfaction insights combining Forms Pro and Dynamics 365 Customer Service data
3.5
(11 clasificaciones)
1 out of 60
Omnichannel Power Virtual Agent Extension
Microsoft Dynamics 365
+2
Applicable to:
Customer Service
Power Virtual Agents
Power Virtual Agent extension for Dynamics Omnichannel messaging capabilities
5.0
(3 clasificaciones)
2 out of 60
RapidStart CRM Pro
Forceworks
+10
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Project Operations
Power Automate
Power Virtual Agents
Power Apps
This is the Original RapidStart CRM App! Rapid to Deploy, Simple to Use
5.0
(20 clasificaciones)
3 out of 60
Process Analytics for Dynamics 365
Microsoft Dynamics 365
+1
Applicable to:
Power BI apps
Monitor your business process flows on Dynamics 365
4 out of 60
Customer Service Analytics for Dynamics 365
Microsoft
+1
Applicable to:
Power BI apps
Get insights about your customer service performance, activities and cases
2.8
(5 clasificaciones)
5 out of 60
Helpshift - Support Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights into overall performance of your support organisation
4.4
(378 clasificaciones)
6 out of 60
Omnichannel Voice Power Virtual Agent Extension
Microsoft Dynamics 365
+2
Applicable to:
Customer Service
Power Virtual Agents
Power Virtual Agent extension for Omnichannel voice capabilities
2.0
(1 clasificaciones)
7 out of 60
Provance ServiceTeam ITSM Enterprise
Provance
+3
Applicable to:
Power Automate
Power Virtual Agents
Power Apps
Conceived in Power Apps, ServiceTeam is designed for Microsoft Customers and MSPs.
4.1
(11 clasificaciones)
8 out of 60
Omnichannel Insights for Dynamics 365
Microsoft
+1
Applicable to:
Power BI apps
Get insights about your customer service omnichannel delivery performance and customer sentiment.
5.0
(4 clasificaciones)
9 out of 60
SmartConnect AWS Contact Center CTI For Microsoft Dynamics 365
Maaz Technologies
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Enhance Customer Service with MT AWS SmartConnect's AI Omnichannel Contact Center Solution
10 out of 60
Helpshift - Agent Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights into Agent performance such as level of agent activity, CSAT and so on.
4.4
(378 clasificaciones)
11 out of 60
Backbase Engagement Banking for Cloud for FSI
Backbase
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Backbase Engagement Banking, Backbase Digital Onboarding, Backbase Digital Banking
12 out of 60
Talkdesk connector for Microsoft Dynamics 365
Talkdesk, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Virtual Agents
Improve productivity and optimize operations by integrating Talkdesk with Microsoft Dynamics 365.
13 out of 60
Solgari Customer Engagement for Microsoft Dynamics 365
Solgari
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Imagine significantly improving customer satisfaction and employee engagement in just days!
5.0
(3 clasificaciones)
14 out of 60
Prospect CRM Sales Pipeline Dashboard (Preview)
PROSPECTSOFT LTD
+1
Applicable to:
Power BI apps
Prospect CRM Sales Pipeline Analysis
15 out of 60
Helpshift - FAQ Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights into FAQ performance segmented across Apps, Platforms and Languages
4.4
(378 clasificaciones)
16 out of 60
Bright Pattern Omnichannel Contact Center for Dynamics and Teams
Bright Pattern Inc
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Virtual Agents
CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more
4.6
(94 clasificaciones)
17 out of 60
Service 360 Solution for Customer Service
PERSISTENT SYSTEMS LIMITED
+6
Applicable to:
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power Pages
Service 360 Solution is a NextGen Customer Service Solution Enabled by Generative AI
18 out of 60
Helpshift - Bots Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights around Bot activities and their performance
4.4
(378 clasificaciones)
19 out of 60
Argano CX Connect for Financial Services
Argano LLC
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Optimize customer experience with personalized and predictive interactions across all channels
20 out of 60
AutismCare
Chorus Software Solutions
+6
Applicable to:
Marketing
Sales
Customer Service
Power Automate
Power Virtual Agents
Power Apps
EHR built on Microsoft Cloud for Healthcare to empower Behavioral Health organizations
5.0
(2 clasificaciones)
21 out of 60
iProperty Cloud for Property,Housing & Real Estate
TechLabs London
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
iProperty Cloud: Property & housing management platform for sales, lettings, contact center & more.
22 out of 60
Prospect CRM Customer Service Dashboard (Preview)
PROSPECTSOFT LTD
+1
Applicable to:
Power BI apps
Prospect CRM Customer Service Dashboards
5.0
(1 clasificaciones)
23 out of 60
Argano CX Connect: Optimizing the Customer Experience
Argano LLC
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Optimize sales and service experience: Connect customer lifecycle with automation, AI and analytics
5.0
(1 clasificaciones)
24 out of 60
Provance ServiceTeam ITSM Professional
Provance
+3
Applicable to:
Power Automate
Power Virtual Agents
Power Apps
Conceived in Power Apps, ServiceTeam is designed for Microsoft Customer and MSPs.
4.1
(9 clasificaciones)
25 out of 60
Exeevo Omnicare Patient Engagement Platform
Exeevo Inc
+6
Applicable to:
Marketing
Customer Service
Field Service
Customer Voice
Power Virtual Agents
Power Apps
A CRM that Personalizes the Patient Journey and Handle Use Cases from Commercial to Clinical
26 out of 60
Dynamics 365 Connector for SYSPRO
Dominic Systems Limited
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Dynamics 365 Connector for SYSPRO
27 out of 60
iProperty Cloud Housing
TechLabs London
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
iProperty Cloud Housing: Streamline your Housing Management with One Connected Platform.
28 out of 60
Hexa
Pricewaterhousecoopers (Dubai)
+5
Applicable to:
Sales
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Hexa automates and optimizes your business processes with AI, integrated with Power Platorm
29 out of 60
dot.Hospitality
Dot.Cy Developments Limited
+9
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power Pages
Guest Relationship Management platform for Luxury Hotels
30 out of 60
Intelligent Communication Manager For Dynamics 365
Maaz Technologies
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
AI powered Omni-channel Customer Experience Solution
31 out of 60
PCC integration with Dynamics 365 CRM
DBSync
+7
Applicable to:
Sales
Customer Service
Project Service Automation
Customer Voice
Project Operations
Power Automate
Power Virtual Agents
PointClickCare (PCC) Marketplace with in Microsoft Dynamics 365 Cloud Workflow for Senior Living
32 out of 60
Remits
Chorus Software Solutions
+6
Applicable to:
Marketing
Sales
Customer Service
Power Automate
Power Virtual Agents
Power Apps
A suite of Revenue Cycle Management tools leveraging 835 EDI data to accelerate denial management.
5.0
(2 clasificaciones)
33 out of 60
eWay-CRM Activity Dashboard
eWay System s.r.o.
+1
Applicable to:
Power BI apps
Get a complete overview on your customer and user activities recorded in eWay-CRM. Stay in control.
5.0
(1 clasificaciones)
34 out of 60
SmartConnect Cisco Contact Centre For Dynamics 365
Maaz Technologies
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Cisco SmartConnect provides Cisco contact centers a consistent Omnichannel Customer Experience
35 out of 60
KMS Lighthouse Dynamics 365 Integration
KMS Lighthouse LTD
+4
Applicable to:
Sales
Customer Service
Customer Voice
Power Virtual Agents
KMS Lighthouse Knowledge Management Integration to Dynamics 365
36 out of 60
ChatBot
Blackwater Tech
+1
Applicable to:
Power Virtual Agents
chatbot which is connected to dynamics 365 and azure devops
37 out of 60
VisiField360 for Dynamics 365 Field Service
Visionet Systems, Inc
+6
Applicable to:
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Elevate your field service operations with VisiField360
38 out of 60
VisiConnect360 for Dynamics 365: IoT-Driven Utility Management Solution
Visionet Systems, Inc
+6
Applicable to:
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Supercharge your utility business with VisiConnect360 - Utility Management Powered by IoT
39 out of 60
VisiDepot - Smart Facility Management
Visionet Systems, Inc
+5
Applicable to:
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Optimize your facility management operations with VisiDepot
40 out of 60
CX Connect for Retail
Argano LLC
+4
Applicable to:
Marketing
Sales
Customer Service
Power Virtual Agents
Increase critical retail and customer service metrics by extending Dynamics 365.
41 out of 60
Zaki Generative AI For Dynamics 365
Maaz Technologies
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
AI Powered Omnichannel Customer Experience Solution
42 out of 60
CX Connect for Nonprofit
Argano LLC
+5
Applicable to:
Sales
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Enables organizations to monitor case management progress and ensure a positive client experience
43 out of 60
HLi Customer Service Dashboard
HLI TUNISIA
+1
Applicable to:
Power BI apps
Customer Service Analytics Dashboard For Microsoft Dynamics 365 CRM
44 out of 60
Student Support and Wellbeing
Tribal Education
+6
Applicable to:
Marketing
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Deliver personalised student support with world-class engagement and self-service functionality
45 out of 60
Prodware Membership solution
Prodware Group
+6
Applicable to:
Marketing
Sales
Customer Service
Customer Voice
Power Virtual Agents
Power Apps
Retain and grow your membership with deeper control, visibility and engagement with your community
46 out of 60
Infosys REFORM Modern CX for Banking
Infosys Limited
+7
Applicable to:
Marketing
Sales
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Preconfigured, end-to-end reference solution to amplify and modernize Customer Experience in Banking
47 out of 60
Modern CX for Utilities solution
Infosys Limited
+9
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Mixed Reality
Power Automate
Power Virtual Agents
Power Apps
Enables rapid adoption, faster deployment, reduced TCO, enhanced experience of utilities ops.
48 out of 60
Acelerador para Industria Financiera en Latam
AW Latam
+7
Applicable to:
Marketing
Sales
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
El Acelerador para Industria Financiera en Latam agiliza los procesos en idioma y terminología local
49 out of 60
KPMG Student and Commercial Engagement
KPMG
+9
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Project Operations
Power Automate
Power Virtual Agents
Power Apps
Solution to attract, recruit, retain and regain students and commercial clients in education.
50 out of 60
Case Management Solution - Public Sector
IBM Consulting - EA
+4
Applicable to:
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
The solution provides the digital transformation platform for Government Organizations based on D365
51 out of 60
TMGCLOUD SaaS Insights for Business Central
The TM Group, Inc.
+1
Applicable to:
Power BI apps
The TM Group, Inc. TMGCLOUD SaaS Insights for Business Central
52 out of 60
Inspection Management Solution - Public Sector
IBM Consulting - EA
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
The solution digitizes inspections & enables inspectors to collect information faster.
53 out of 60
License Management Solution - Public Sector
IBM Consulting - EA
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
The solution digitizes the licensing process & enable the governments to raise revenues faster.
54 out of 60
TMGCLOUD SaaS Insights for Dynamics 365
The TM Group, Inc.
+1
Applicable to:
Power BI apps
The TM Group, Inc. TMGCLOUD SaaS Insights for Dynamics 365 Sales, Service, and Marketing
55 out of 60
AW Artware - Atención Ciudadana
AW Latam
+5
Applicable to:
Marketing
Sales
Customer Service
Customer Voice
Power Virtual Agents
El Acelerador para Atención Ciudadana en Latam agiliza los procesos en idioma y terminología local
56 out of 60
Infosys REFORM Complaints Management for Councils
Infosys Limited
+5
Applicable to:
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Enabling digital experience in complaints management for local government
57 out of 60
Infosys REF-OR-M Modern CX for Insurance
Infosys Limited
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Digitizing Sales, Service, Field Service & Marketing for Insurance across end-to-end lifecycle
58 out of 60
Infosys_REF-OR-M Citizen Safety Services
Infosys Limited
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Digitizing Citizen engagement with Case, Investigations Differential Response and Virtual Assistant
59 out of 60
Infosys REF-OR-M Adult Social Care
Infosys Limited
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Digitizing Resident engagement with Needs, Risk and Financial Assessments and Virtual Agent.
60 out of 60
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