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Operator Connect for GCC GCCH

AT&T

GCC-High customers can make off-net calls from Microsoft Teams using Operator Connect

Customers with Microsoft GCC and GCC-High tenants can now make off-net calls and support audio conferencing for their Teams users by implementing AT&T Cloud Voice for Microsoft Teams Enhanced solutions AT&T provides Microsoft Teams Direct Routing solutions via geo redundant global UC Nodes utilizing Direct Route peering between AT&T managed high-availability session border controllers (SBCs) and the customer provided GCC and GCC-High Teams tenant located in the Microsoft Azure US Government cloud. Challenges customers with Microsoft GCC and GCC-High tenants are facing: • Require voice solutions to specifically address and support customer’s GCC and GCC-H Teams tenant environments. These tenants are utilized to support a variety of federal agencies, defense and aerospace industries who have higher levels of compliance and security needs • Have requirements for highly secure Direct Routing services to provide telephone numbers, deliver off-net calling and audio conferencing calling for their users • Need to depend on a high availability network and have more stringent resiliency requirements • Must rely on proactive monitoring, management and voice transition services required to transform and migrate users to a new GCC or GCC-H Teams tenant platform • Require support for combined GCC/GCC-H and Commercial Teams tenant environments AT&T is up to the challenge by offering the following key Features and Benefits: • Presents customers with AT&T Cloud Voice for Microsoft Teams voice solutions that offer a smooth transition to customer’s GCC and GCC-H Teams tenant environment • Delivers high-availability pairs of certified session border controllers located in geo-redundant data centers • Provides customers with pre-established secure Direct Route peering into Microsoft data centers • Delivers unique survivability options that protect Microsoft Teams client user’s ability to place and receive calls when Microsoft Phone System is down • Offers Global 7X24 monitoring and management with support provided in the USA in a secure Network Operations Center • Benefit from AT&T’s deep consulting, advisory, integration and transformation services experience to accelerate customer’s voice services evolution • Offers expertise to help customers with planning, service onboarding and support to get customers up and running quickly and effectively • Supports customers with combined GCC/GCC-H and Commercial Teams tenants

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