Dynamics 365 Custom/Dev Onsite: 5-Day Workshop

Dynamics Edge

This instructor-led, hands-on workshop is for individuals wishing to learn Microsoft Dynamics 365 CRM Customization and Configuration through a technical deep-dive. Delivered at your site.

The first half of this instructor-led, hands on workshop focuses on the skills needed for Microsoft Dynamics 365 CRM Customization and Configuration. (This workshop supports: Dynamics 365 Customer Engagement, Dynamics 365 Plan1, Dynamics CRM 2016, Dynamics CRM 2015 and Dynamics CRM 2013).

The second half of the workshop focuses on extension methods documented in the Microsoft Dynamics 365 CRM, developing a concise understanding of business process implementation, and workflows. In addition, the course describes how to use plug-ins.

You will have full use of a Dynamics 365 for Operations lab environment in this workshop.


Workshop Outline

  • Module 1: Overview of CRM customization and configuration
  • Module 2: Dynamics 365 Customization and Configuration Certification Topics (Exam MB2-716)
  • Module 3: Dynamics 365 and Office 365
  • Module 4: Customizing and configuring Dynamics 365 to match your unique business requirements
  • Module 5: Security model (enforcing your organization’s security requirements)
  • Module 6: Working with Dynamics 365 solutions
  • Module 7: Entity and field customizations
  • Module 8: Entity relationships
  • Module 9: Customizing forms
  • Module 10: Views and visualizations
  • Module 11: Business rules
  • Module 12: Business process flows
  • Module 13: Customizing for mobile
  • Module 14: Building your own apps with the Dynamics 365 App Designer
  • Module 15: Customization Sitemap Navigation
  • Module 16: Customizing the Command bar ribbon
  • Module 17: Dynamics 365 new Client API object model
  • Module 18: Using the Dynamics 365 Discovery and Organization service
  • Module 19: Querying data and executing operations
  • Module 20: Custom processes (workflow) activities
  • Module 21: Creating plug-Ins and working with pre-built plug-ins

Note The skills covered in this workshop will prepare you to obtain certification in Microsoft Dynamics 365 CRM Customization and Configuration. (Exam MB2-716)