https://store-images.s-microsoft.com/image/apps.52202.335ba42e-b2c6-42fa-b165-515680fc1f09.3c5feb50-92ad-4d5b-bfb5-5c7a931359c8.cf250863-3a41-4ebe-85cb-c2c5a0e4b2b8

Customer Insights 4 week Implementation

MAQ Software

We evaluate your current business requirements and build a solution that offers better customer insights with the help of the Microsoft Customer Insights platform

MAQ Software has over a decade’s experience in data management, data visualization, and insights generation. Our four-week implementation engagement will provide you an overview of Microsoft Customer Insights capabilities. During this time, we will understand your business requirements, and build a production ready solution using the Microsoft Dynamics 365 Customer Insights platform. Our engagement will demonstrate how the platform can be leveraged to generate KPIs that enable you to take insight-driven business decisions. The 360-degree view of customer profiles will help you to know your customers better.

Target Audience:

  • IT Business Heads
  • Project Managers
  • Technical Architects

Agenda:

Day 1–3:
Analysis:
  • Understand business requirements and client expectations for the Customer Insights implementation
  • Identify key performance indicators (KPIs) for the business and the data points needed to generate them
Day 3–8:
Setup:
  • Set up and configure Customer Insights profile for your organization
  • Onboard and configure data sources that are useful for creating a 360-degree customer profile
Day 9–13:
  • Map, match, and enrich data points to create in-depth 360-degree customer profiles and other scenarios that will cover overall business data points
Day 14–20:
Using Transformed Data for Insights:
  • Connect your transformed customer data with Microsoft Power Platform to create and customize dashboards and reports via Power BI
Deliverables:
  • Workshop giving an overview of Microsoft Dynamics 365 Customer Insights capabilities
  • Ingestion of 5-6 data sources into Customer Insights
  • 360-degree view of your customer profiles
  • Building of analytic measures and KPIs
  • 2-3 Power BI views
Outcome:
  • A solution that tracks data from different sources and showcases important business information
  • 360-degree view of customers
Lühiülevaade
https://store-images.s-microsoft.com/image/apps.4503.335ba42e-b2c6-42fa-b165-515680fc1f09.3c5feb50-92ad-4d5b-bfb5-5c7a931359c8.a5577851-440b-491c-ab48-95d5a6433207
https://store-images.s-microsoft.com/image/apps.18197.335ba42e-b2c6-42fa-b165-515680fc1f09.3c5feb50-92ad-4d5b-bfb5-5c7a931359c8.5241e868-88c9-42b5-afba-522abb6644bf
https://store-images.s-microsoft.com/image/apps.33085.335ba42e-b2c6-42fa-b165-515680fc1f09.3c5feb50-92ad-4d5b-bfb5-5c7a931359c8.5fc37c1a-9764-4147-8c80-8d934304807b
https://store-images.s-microsoft.com/image/apps.35210.335ba42e-b2c6-42fa-b165-515680fc1f09.3c5feb50-92ad-4d5b-bfb5-5c7a931359c8.87585bc2-a9a5-4ba3-a7a2-083eca2d4263