Customer Insights 4 week Implementation

MAQ Software

We evaluate your current business requirements and build a solution that offers better customer insights with the help of the Microsoft Customer Insights platform

MAQ Software has over a decade’s experience in data management, data visualization, and insights generation. Our four-week implementation engagement will provide you an overview of Microsoft Customer Insights capabilities. During this time, we will understand your business requirements, and build a production ready solution using the Microsoft Dynamics 365 Customer Insights platform. Our engagement will demonstrate how the platform can be leveraged to generate KPIs that enable you to take insight-driven business decisions. The 360-degree view of customer profiles will help you to know your customers better.

Target Audience:

  • IT Business Heads
  • Project Managers
  • Technical Architects


Day 1–3:
  • Understand business requirements and client expectations for the Customer Insights implementation
  • Identify key performance indicators (KPIs) for the business and the data points needed to generate them
Day 3–8:
  • Set up and configure Customer Insights profile for your organization
  • Onboard and configure data sources that are useful for creating a 360-degree customer profile
Day 9–13:
  • Map, match, and enrich data points to create in-depth 360-degree customer profiles and other scenarios that will cover overall business data points
Day 14–20:
Using Transformed Data for Insights:
  • Connect your transformed customer data with Microsoft Power Platform to create and customize dashboards and reports via Power BI
  • Workshop giving an overview of Microsoft Dynamics 365 Customer Insights capabilities
  • Ingestion of 5-6 data sources into Customer Insights
  • 360-degree view of your customer profiles
  • Building of analytic measures and KPIs
  • 2-3 Power BI views
  • A solution that tracks data from different sources and showcases important business information
  • 360-degree view of customers