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Dynamics 365 Customer Service

Sundimatu klienditeenindus: andke oma klientidele ja agentidele tööriistad, mida nad vajavad kiire ja täpse otsuse tagamiseks, iga kord.
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HCLTech XitForce- SalesForce to Dynamics 365 Migration AssessmentHCL Technologies Limited.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Upgrade your CRM experience with a seamless Salesforce to Dynamics 365 migration
1 out of 60
Application Management Services (AMS)ALFAPEOPLE
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
AlfaPeople AMS is a comprehensive managed service that encompasses Customer's Microsoft Dynamics 365 for Sales and Customer Engagement, Power Apps, BI and/or Azure Functional and Technical services.
2 out of 60
Accenture Virtual Healthcare 24x7 Consulting ServicesAccenture
+3
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
Accenture Virtual Healthcare 24x7 is a collaboration tool for care teams to improve and expand the virtual experience for patients and providers, enhancing remote care and home health
3 out of 60
Microsoft Dynamics 365 Contact Center Journey – Full ImplementationRSM Product Sales LLC
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Revolutionize your customer experience by integrating AI-driven functionalities into a unified platform using Microsoft Dynamics 365 Contact Center
4 out of 60
Digital Contact Center ReadyPricewaterhousecoopers LLP
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepowerapps product iconPower Apps
Transform customer service interactions with AI and accessible insights.
5 out of 60
IN - Unlocking Dynamics 365 with CrayonCrayon
+3
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
We optimize Dynamics 365, simplify customization, and safeguard against email threats.
6 out of 60
CRM FoundationCapgemini Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
The CRM Foundation offering from Capgemini focuses on the ideal preparation of a future Microsoft Dynamics CRM Transformation.
7 out of 60
Dynamics 365 Contact Center Deployment & Support ServicesCognizant
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI appspower-automate product iconPower Automate
Cognizant's Microsoft Dynamics 365 Contact Center Implementation, Upgrade, and Support Services
8 out of 60
Avanade AWS Connect Accelerator 3WK ImpAvanade, Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
The Avanade Amazon Connect Accelerator simplifies the integration of Amazon Connects contact center suite with the Customer Service Workspace and capabilities in Dynamics 365 Customer Service.
9 out of 60
CRM BoosterCapgemini Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
The CRM Booster offering from Capgemini focuses on unlocking the full potential of Dynamics 365 CRM.
10 out of 60
HSO Dynamics 365 Sales & Service: 1 Hour DiscoveryHSO
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
HSO Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
11 out of 60
Concept to Production with Microsoft Copilot studio in 8 WeeksCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
AI-powered custom Copilots to enhance your employee & customer experience
12 out of 60
BRIKHousing: Housing Management System_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Specifically designed for Housing Associations, this modular solution empowers superior decision-making, offering real-time insights into the metrics that matter the most to your organisation.
13 out of 60
Dynamics 365 Security Brief: 1 HourKMicro Tech, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Get the essential insights to safeguard your Dynamics 365 data. Schedule a 1-hour security brief and learn how to protect against evolving threats and Fortify The Dataverse.
14 out of 60
HCL Biz Apps - Salesforce Migration to Dynamics 365 - 1hr briefingHCL Technologies Limited.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Cost, flexibility, integration into other systems—these are just a few of the common reasons for migrating to Dynamics 365. HCL can help ensure this is the right move for you and help you migrate.
15 out of 60
Telco 360Tech Mahindra Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-for-project-service-automation product iconProject Service Automation
A comprehensive Microsoft Dynamics 365 CRM solution for the Telecommunications Industry
16 out of 60
Elevate Customer Experience with Microsoft Copilot and AgentsCapgemini Group
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Empower the next generation of customer engagement with Microsoft Copilot and Agents
17 out of 60
Digital Contact CenterCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspowerapps product iconPower Apps
The Digital Contact Center of the Future with Microsoft and Capgemini
18 out of 60
Analysis of the implementation of the ERP SYSTEM - Audit (Dynamics 365 Business Central)Sii Sp. z o.o.
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Identification of the implementation scope of Dynamics 365 Business Central solution
19 out of 60
Capgemini Microsoft Digital Customer Experience (CX): 4 Wk AssessmentCapgemini Group
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Transform customer experiences across the lifecycle of sales, service, marketing and commerce through truly immersive experiences and the power of data for personalized and real time experiences.
20 out of 60
Government Accelerator: 2-Hour Discovery AssessmentHSO
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepowerapps product iconPower Apps
A cloud-based platform built for Public Sector teams to streamline processes and deliver better services leveraging Microsoft Power Apps
21 out of 60
TCS Services for Microsoft Digital Contact Center : 3 week AssessmentTata Consultancy Services Ltd - Dynamics
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspower-virtual-agents product iconPower Virtual Agents
A brief assessment to assess the digital transformation of the contact center for a superior customer experience
22 out of 60
D365 CRM Health-Check Assessment 2 hoursEndeavour Solutions, Inc.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Sales and Customer Service assessment of your current CRM with a view to creating a roadmap for improvement with Dynamics 365 and Power Platform
23 out of 60
Retail & Consumer Goods Catalyst: 1-Day WorkshopRSM Product Sales LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
RSM’s Catalyst for Retail & Consumer Goods is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
24 out of 60
EY Customer Experience Accelerator Assessment: 4 weeksEY Global
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Create seamless, omnichannel experiences to meet rising expectations
25 out of 60
WFM Adapter Implementation PackagesTTEC Digital
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Implementation packages to deploy the WFM Adapter product.
26 out of 60
envisiond365Alpha Variance Solutions
+3
Applicable to:
dynamics-365-commerce product iconCommercedynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Alpha Variance Solutions will provide a comprehensive solution roadmap including; Structure, Applicability and Effectiveness Based on Best Practices, Lessons Learned and Industry Standards
27 out of 60
Dynamics 365 CE/CRM AI Assessment & Implementation Roadmap: 2-4 Week AssessmentProtiviti
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
This assessment is tailored to provide an in-depth analysis examining your organization's readiness for implementing AI within your current CRM system.
28 out of 60
OCR- Invoice Automation for Microsoft Dynamics 365 – Microsoft AppSourceDynaTech Systems Pvt. Ltd.
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
A Powerful Solution for Managing Invoices with Microsoft Dynamics 365 Finance and Operations
29 out of 60
Customer Experience D365 and FabricMandelbulb Technologies Private Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspower-bi product iconPower BI apps
Unified Commerce: Dynamics 365 & Fabric for a 360-Degree Customer View
30 out of 60
Digital Government Services Platform: 18 Week Implementation ServiceMicrosoft
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Appspowerpages product iconPower Pages
Many governments are evolving and transforming their digital service approach, looking at unified platforms to improve multichannel and predictive services to residents and citizens.
31 out of 60
Enterprise Contact Center implementation on Dynamics 365Netwise S.A.
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
The Future of Customer Engagement: Exploring the Digital Contact Center on Dynamics 365
32 out of 60
Fiber Suite: 1 Tag Analyse, Bewertung, Planung | Arvato SystemsArvato Systems
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Fiber Suite by Arvato Systems | Analyse, Bewertung, Planung
33 out of 60
Wipro Copilot in a Day using Dynamics 365Wipro Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
The Wipro Copilot in a Day Workshop is designed to help clients learn generative AI for Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service and Customer Insights.
34 out of 60
Microsoft Dynamics 365 Field Service: 8 Week ImplementationCognizant
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicepowerapps product iconPower Apps
Envisioning, deployment and support services for Microsoft Dynamics 365 Field Service
35 out of 60
Salesforce to Dynamics 365 MigrationAlithya Fullscope Solutions, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Migrate Salesforce users to Microsoft Dynamics 365
36 out of 60
Connected Field ServiceCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-mixed-reality product iconMixed Reality
Capgemini’s Connected Field Service is a collection of accelerators, methodologies, templates, and IP that leverages Microsoft Field Service and Supply Chain.
37 out of 60
Dynamics 365 Field Service: 6 wk ImplementationCrm - Konsulterna i Sverige AB
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Implementing Dynamics 365 Field Service gives your organization an advantage over your competitors.
38 out of 60
Microsoft Dynamics 365 Customer Engagement Security Model Assessment - 5 Week AssessmentProtiviti
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This engagement aims to provide a detailed current state assessment of Microsoft Dynamics 365 Customer Engagement environment security model, both on-premises and online.
39 out of 60
Avanade Patient Experience Accelerator FY24 12WK ImpAvanade, Inc.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
A Microsoft Cloud for Healthcare and Dynamics 365-based solution that creates an engagement layer for providers by interfacing with EMRs / EHRs​ to deliver an end-to-end patient experience.
40 out of 60
Dynamics 365 Modern Service Maturity 3-Week AssessmentHitachi Solutions
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Hitachi Solutions will support you in understanding where you currently are in your service modernization journey, and what you need to advance to the next level.
41 out of 60
Salesforce to Dynamics 365: 4-week AssessmentQuisitive
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Migrating from Salesforce to Dynamics 365 allows for easier integration with your Microsoft technology stack, additional functionalities, and often times lower licensing costs.
42 out of 60
Quick Start Pack Customer Service: 8-weeks ImplementationMinsait
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
A quick implementation of the standard functionalities slightly adapted to your business needs to achieve an agile digitization of customer service processes through a platform that is fully scalable.
43 out of 60
Upgrade AX to Dynamics 365 Finance and OperationsEvincible Solutions
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Evincible Solutions provide helps you in planning for the digital transformation ahead to Dynamics 365 whether it is an Upgrade from AX or a new implementation of Dynamics 365 Finance and Operations.
44 out of 60
Microsoft Dynamics 365 Sales Starter Kit – 3 Week ImplementationReply Ltd
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Take the risk and complexities out of implementing Dynamics 365 for Sales or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
45 out of 60
Value and Competitive AdvantageCapgemini Group
+3
Applicable to:
dynamics-365-commerce product iconCommercedynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
VCA Assessment conducts analysis of value creation configuration in your business and quantification of business impact of different parts of Dynamics 365 solutions.
46 out of 60
Wipro Digital Enterprise RapidStart (DERS) Carve-outWipro Ltd
+3
Applicable to:
dynamics-365-commerce product iconCommercedynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Wipro's Digital Enterprise RapidStart (DERS) solution will help you understand how to reduce cost & complexity during the carve-out transition and helps organizations proceed with minimal challenges.
47 out of 60
Post Implementation AuditTech One Global
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
PIA is an evaluation of the project's goals and activity achievement as measured against the project plan, budget, time deadlines, quality of deliverables, and specifications.
48 out of 60
Dynamics 365 Customer Service Start&Go - 5-week implementationALFAPEOPLE
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
5-week Dynamics 365 Customer Services implementation. This solution combines Microsoft technology with a rapid deployment methodology and accelerators to create SLAs and customer service processes.
49 out of 60
Root16 Level of Effort Salesforce Migration EvaluationRoot16, LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
A free consultation to show you what it will take and how to get started migrating from Salesforce to Dynamics.
50 out of 60
DCCP ImplementationSonata Software Ltd.
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Modernize the customer service experience with Sonata’s IntelliKontact.
51 out of 60
Dynamics 365 CRM OnTrack Virtual Coworker Membership for New CRM UsersAzamba
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Expert CRM implementation and support, high adoption rates and pre-built add-ons for small businesses at a fixed monthly fee with 100% Money-Back Guarantee.
52 out of 60
Systems Limited Microsoft Dynamics 365 Copilot : 4-Wk ImplementationSystems Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Revolutionize your CRM with our 4-week implementation program, powered by Copilot in Microsoft Dynamics 365
53 out of 60
Copilot Value Discovery – 3-days workshopproMX AG
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
The Copilot value discovery engagement is a structured service designed to help organizations understand and leverage the transformative power of AI through Microsoft Copilot.
54 out of 60
Synoptek Dynamics 365 Customer Engagement (CRM): 3-Wk AssessmentSynoptek
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Leverage Synoptek’s certified Dynamics 365 Customer Engagement (CRM) experts to identify the next steps for your CRM implementation.
55 out of 60
Enterprise Service Management for D365: 12Wk + ImplementationEnterprisecloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Microsoft Dynamics 365 for IT Support, Customer Service and Employee Service.
56 out of 60
Avanade Connected Home HealthAvanade, Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
A platform and solution suite based on Dynamics 365 that enables delivery of efficient, highly coordinated, holistic in-home care services.
57 out of 60
Microsoft Dynamics 365 Customer & Customer Service Insights: 6 Week ImplementationCognizant
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Envisioning, deployment, and support services for Microsoft Dynamics 365 Customer Service Insights
58 out of 60
Fiber Suite: 2 Wochen Proof of Concept | Arvato SystemsArvato Systems
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Fiber Suite by Arvato Systems | Proof of Concept
59 out of 60
Microsoft Dynamics 365 Customer Engagement On-Premises to Cloud Migration - 6 Week AssessmentProtiviti
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
60 out of 60
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