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Dynamics 365 Customer Service

Sundimatu klienditeenindus: andke oma klientidele ja agentidele tööriistad, mida nad vajavad kiire ja täpse otsuse tagamiseks, iga kord.
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CX Success Program Platinum Subscription for Dynamics 365 SalesCongruentX LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
The CX Success Program - Platinum Subscription delivers enhanced user adoption and Dynamics 365 optimization services to ensure your CRM investment delivers measurable results.
1 out of 60
Empower your people with our 2-day accessibility assessment for inclusive digital experiencesm-hance
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Our 2-day accessibility assessment workshop is designed to review your Microsoft Dynamics 365 and/or Power Platform solutions, as well as the accessibility requirements you have within your business
2 out of 60
Analysis of the implementation of the ERP SYSTEM - Audit (Dynamics 365 Business Central)Sii Sp. z o.o.
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Identification of the implementation scope of Dynamics 365 Business Central solution
3 out of 60
Vision & Value: Microsoft Dynamics 365 Solution Design WorkshopsEnterprisecloud
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Transform Your Business with Vision and Value: Solution Design for Dynamics 365 Implementations
4 out of 60
Unified Interface Migration: 2-Day AssessmentHitachi Solutions
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Our proven approach for migrating to the new Dynamics 365 Sales and Customer Service Unified Interface will help you enable your users with improved navigation, performance and productivity.
5 out of 60
BDO Dynamics 365 Transformation Toolkit for Banks and Credit UnionsBDO Digital, LLC
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
Transform your business with BDO Dynamics 365 Transformation Toolkit for Banks and Credit Unions
6 out of 60
On-Prem to Online Migration: 1-Hr AssessmentForceworks
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A Microsoft Pilot Program for smaller migrations: "OnPrem to Online(OP2OL) Factory". Accelerate your digital transformation with FastTrack for Dynamics 365.
7 out of 60
CRM FoundationCapgemini Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
The CRM Foundation offering from Capgemini focuses on the ideal preparation of a future Microsoft Dynamics CRM Transformation.
8 out of 60
D365 CRM Health-Check Assessment 2 hoursEndeavour Solutions, Inc.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Sales and Customer Service assessment of your current CRM with a view to creating a roadmap for improvement with Dynamics 365 and Power Platform
9 out of 60
Test Automation: 3-Day Proof of ConceptPragmasys Consulting
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
An interactive collaboration to enable Test Automation for any one MS Dynamics CRM module, thereby ensuring higher productivity and cost optimisation
10 out of 60
Enterprise Collaboration 2.0: 5-Wks ImplementationMerp Systems Inc
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI appspowerapps product iconPower Apps
Enterprise Collaboration 2.0 - Is a transformation approach based on Teams and Power Apps. Delivering a new strategy in 5-weeks.
11 out of 60
MSFT Cloud for Healthcare : 4 Days WorkshopMazik Global Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Understand the Value of Microsoft Health cloud and Benefits to Providers - 4 day workshop
12 out of 60
Greenhouse Gas Applicability and Materiality Assessment with Microsoft Sustainability ManagerRSM Product Sales LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
We will identify your Scope 1, 2, and 3 categories and set up a trial of Microsoft Sustainability Manager for your reporting needs
13 out of 60
Sales Accelerator: 7-Day ImplementationenCloud9
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Perfect for small businesses looking to go live quickly with a full-featured Dynamics 365 for Sales system for up to 15 users.
14 out of 60
Always On Service 8weeks Desgin & ImplementationW-IT SpA
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Solution for the service area, such as customer service and field service for both internal and external customers of each company, covering any need that may be presented related to service.
15 out of 60
Dynamics 365 Business Check: 1-Hr AssessmentSparktech
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
If you’re having a hard time deciding which version of Microsoft Dynamics 365 if right for your business, take our one-hour assessment and we’ll help you decide.
16 out of 60
Dynamics 365: Quick Startup 2-3 weeksDefinity First
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Our Dynamics 365 Quick Startup provides a fast, lightly customized solution to help you optimize your business processes, streamline workflows, and enhance collaboration.
17 out of 60
Dynamics 365 Bing Mapping App: 1-Hr AssessmentInfoGrow Corporation
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Develop a mapping solution for Dynamics 365 using Bing Maps
18 out of 60
BRIKHousing: Arrears Management_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
BRIKHousing: Arrears Management_ helps social landlords' streamline the arrears process, leveraging the power of Microsoft Dynamics 365 for a robust solution.
19 out of 60
Copilot Features in Dynamics 365 Business CentralTruNorth Dynamics
+2
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
This course offers a comprehensive overview of Microsoft Copilot within Dynamics 365 Business Central, empowering participants to integrate AI into their daily workflows
20 out of 60
EQM 365 Customer Service Envisioning OfferingEQM
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI appspower-automate product iconPower Automate
Capacita a tus agentes y supera las expectativas de tus clientes. ¡Hazte ya con una sesión de evaluación de Dynamics 365 Customer Service!
21 out of 60
Enterprise Service Management for D365: 12Wk + ImplementationEnterprisecloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Microsoft Dynamics 365 for IT Support, Customer Service and Employee Service.
22 out of 60
Power Automate for Customer Service: 1 Month ImplementationSmartbridge, LLC
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepowerapps product iconPower Apps
RPA to Improve first contact resolution and customer satisfaction, reduce training time and costs, and strengthen customer retention
23 out of 60
Dynamics 365 Quick Start for Enterprise: 12-Wk ImplementationPlus Consulting
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Fast track your Dynamics 365 implementation and go-live with confidence
24 out of 60
PowerInsurance: 7-Wk ImplementationPowerObjects An HCL Company
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
This Dynamics 365 Accelerator for the Insurance industry leverages Microsoft Technologies (including PowerApps) to empower organizations to deliver consistently superior customer experiences.
25 out of 60
Transform Customer Service Effectiveness with Microsoft Dynamics 365 Customer Service, Microsoft Copilot Studio, and True.org Cloudtrue org cloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Microsoft Dynamics 365 Customer Service enhances customer service operations with intelligent copilots that streamline workflows and improve response times.
26 out of 60
Food & Beverage Catalyst: 1-Day WorkshopRSM Product Sales LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
RSM’s Catalyst for Food & Beverage is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
27 out of 60
Dynamics 365: 4-Week AssessmentMAQ Software
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Bring new power to your out-of-the-box Dynamics 365 capabilities
28 out of 60
Government Accelerator: 2-Hour Discovery AssessmentHSO
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepowerapps product iconPower Apps
A cloud-based platform built for Public Sector teams to streamline processes and deliver better services leveraging Microsoft Power Apps
29 out of 60
Microsoft Dynamics 365 Customer Service Starter Kit – 3 Week ImplementationReply Ltd
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Take the risk and complexities out of implementing Dynamics 365 for Customer Service or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
30 out of 60
Dynamics 365 Sales: 8 wk ImplementationCrm - Konsulterna i Sverige AB
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
With Dynamics 365 Sales you can ensure that you make the right efforts. We help your organization succeed and take your customer relationships to the next level.
31 out of 60
Power Pages POC (Proof of Concept) Offer - Supercharge Your Dynamics 365 for Customer Services : 6 WK Proof of ConceptUpzoids
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerpages product iconPower Pages
Power Pages POC – Accelerate digital transformation with a structured, hands-on approach to leveraging Power Pages and Dynamics 365. Gain insights, build a tailored solution before full implementation
32 out of 60
Dynamics 365 Customer Service: 6 wk ImplementationCrm - Konsulterna i Sverige AB
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voice
Implementing Dynamics 365 Customer Service gives your organization an advantage over your competitors.
33 out of 60
XRM® Contact Center: 2-Wk ImplementationE-Consulting
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Pre-configured solution based on Microsoft Dynamics 365 Customer Engagement for omni-channel customer service.
34 out of 60
Act! CRM Migration Acct/Cont: 2-Day ImplementationMTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Two-step, two-day service to migrate account and contact entities from Act! CRM to Dynamics 365.
35 out of 60
Avanade Microsoft Cloud for Financial Services FY24: 1 day briefingAvanade, Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
The Banking Accelerator
36 out of 60
Omnichannel Contact Centre: 12 Wk+ Implementation for AI-driven Customer SupportEnterprisecloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agentspowerapps product iconPower Apps
Deliver Seamless, AI-Powered Customer Support with Dynamics 365 Transform Customer Service with Microsoft Omnichannel Contact Centre Transform Customer Service with Microsoft Omnichannel Contac
37 out of 60
UNITE: D365 Backup_INFINITY TECHNOLOGY SOLUTIONS
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Safeguard Dynamics 365 data with automated backups, encryption, and recovery. Streamline operations and compliance with our user-friendly interface. Benefit from unlimited storage and flexibility.
38 out of 60
D365 Events Management Portal: 4 Wk ImplementationTrimaxSecure
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Create and manage all the details needed for events registration, payment, and engagement tracking inside a customized web portal based on Microsoft Dynamics 365 Marketing.
39 out of 60
Dynamics 365 Customer Engagement: 5-Day WorkshopDynamics Edge
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
In this five-day workshop students will learn how to handle customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.
40 out of 60
Microsoft Dynamics 365 MigrationDefinity First
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Our migration services make transitioning to Dynamics 365 from your CRM seamless and uninterrupted. By migrating, you unlock advanced features like automation, analytics, and collaboration.
41 out of 60
Dynamics 365 Portals: 6-Week ImplementationMTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Dynamics 365 Portals is a comprehensive service offering from MTC that takes care of your Dynamics 365 Configuration, Customizations and Extensions.
42 out of 60
Dynamics 365 CRM OnTrack Virtual Coworker Membership for New CRM UsersAzamba
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Expert CRM implementation and support, high adoption rates and pre-built add-ons for small businesses at a fixed monthly fee with 100% Money-Back Guarantee.
43 out of 60
Microsoft Dynamics 365 Customer Engagement On-Premises to Cloud Migration - 6 Week AssessmentProtiviti
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
44 out of 60
Microsoft Dynamics 365 - Document Management AcceleratorVelrada
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
This solution optimizes Microsoft Dynamics 365 document management with scalable, secure, and customizable integration with SharePoint, improving efficiency and compliance.
45 out of 60
Microsoft Copilot for Service: 2-month ImplementationRSM Product Sales LLC
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
Boost retention with AI-driven support: Microsoft Copilot for Service enhances customer experience
46 out of 60
Not for Profit Catalyst 1 day workshopcloudThing
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Enabling Business Transformation through Catalyst
47 out of 60
Dynamics 365 CE: 3-Week AssessmentAlphaBOLD
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
AlphaBOLD’s specialized Dynamics 365 CE assessment is designed to navigate you through the complexities of customization and implementation.
48 out of 60
Integration Solution Workshop for Dynamics 365 and Power PlatformxRM Technologies
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Detail architectural overview workshop to plan, design and estimate the highly scalable integrations solution for Dynamics 365 with other business systems using Microsoft Azure.
49 out of 60
Hexaware Digital Contact Center and CX TransformationHexaware Technologies
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
Empowering customer engagement and enhancing customer experience with Microsoft Dynamics 365 Digital Contact Center and contact center augmentation.
50 out of 60
AX 2009/12 to Dynamics 365 Upgr: 3-Wk Assessment Visionet Systems, Inc
+2
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Accelerate your digital transformation with Microsoft Azure and Dynamics 365. This assessment will provide you with effort, cost, and roadmap for your Dynamics 365 journey.
51 out of 60
CRM Adoption & Readiness: 4-Hr AssessmentAlithya Fullscope Solutions, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
An assessment using the proven High Performing Organization model to help you understand what is needed for a successful CRM initiative with Microsoft Dynamics 365 Sales.
52 out of 60
DCCP ImplementationSonata Software Ltd.
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Modernize the customer service experience with Sonata’s IntelliKontact.
53 out of 60
Expert ISV Consulting: 1-Hr BriefingForceworks
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
54 out of 60
Enterprise CRM implementation on Dynamics 365Netwise S.A.
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Enterprise-class CRM implementation with strategy planning, customer experience planning and mapping business needs to specific products on Microsoft Dynamics 365 platform.
55 out of 60
Digital Transformation Assessment for Social HousingINFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
For Housing Associations aiming to address pain points, this discovery workshop and value mapping exercise will deliver actionable recommendations against key metrics, with measurable efficiency gains
56 out of 60
Role-based Copilot for Dynamics 365 - WorkshopproMX AG
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This comprehensive workshop empowers various departments to leverage the advanced capabilities of Microsoft Copilot integrated with Dynamics 365, ensuring enhanced efficiency and productivity.
57 out of 60
CCaaS AssessmentHitachi Solutions
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
This assessment includes a strategic goals document, epics/features backlog, and a blueprint presentation with high-level design and roadmap aligned to business objectives.
58 out of 60
Field Service for Home Health: 3-Wk WorkshopHitachi Solutions
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicepowerapps product iconPower Apps
Hitachi Solutions’ Home Health Workshop results in a value-based directional roadmap with defined priorities to move towards a modernized home health experience for patients and providers.
59 out of 60
Infosys Copilot for Sales Implementation Factory 2-week assessmentInfosys Limited
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
We will help clients drive better experience for sellers and focus on key metrics of business, like Win rate, Run rate, Time-to-close rate, Pipeline velocity, Pipeline coverage, Customer satisfaction.
60 out of 60
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