ASWAT’s integration solution enables D365 CRM to make and receive calls through ZIWO Contact Centre
ZIWO Plugin for MS Dynamics 365 CRM Online is an easy to use application that allows MS Dynamics CRM users to use main features of Ziwo directly through the CRM. Using a Ziwo dial-pad designed for MS Dynamics CRM, users can consume Ziwo Contact Center services without having to separately log in to their ziwo.io website.
You can benefit from both Ziwo and Dynamics 365 CRM systems to improve your call response and satisfy your customers.
The solution is developed in partnership with Microsoft partner "Infusai Solutions Pvt. Ltd." based in India.