https://store-images.s-microsoft.com/image/apps.14392.17723abc-2d62-4ad5-b523-f21a1a81c696.7f974e26-5e1d-42a0-bace-4e198b21f808.acd5bd93-b407-45aa-98d9-25ebb52418fa

Connected Product Service Accelerator

argitaratzailea: Happiest Minds Technologies Limited

Happiest Minds Connected Product Service Accelerator for Proactive & Predictive Maintenance

  • HappiestMinds Connected Field service accelerator has been designed to create a closed-loop connection of IoT devices – Dynamics 365 Field service – Microsoft Teams.
  • HappiestMinds Connected Product Solution accelerator has been designed to directly connect with IoT devices/products
  • RapidIoT Devices deployment with a device management system takes care of provisioning, fleet management, devices health monitoring, remote troubleshooting, software, and firmware updates.
  • IoT devices are connected to the Azure IOT Platform in real-time to ensure no anomaly goes unnoticed/ unreported.
  • It uses a secure communication channel for sending and receiving data from IoT edge devices.
  • Predictive models are used to evaluate the current condition of the asset, and more importantly, predict future behavior, and refine or optimize operation.
  • Services like Azure Synapse Analytics are used that bring together data integration, enterprise data warehousing, and big data analytics and represent them over user-friendly dashboards.
  • Auto-assign the most suitable field engineer (based on scheduling algorithms) to work on the issue

  • Manually book a crew to work on any complex issues encountered in the IoT device.
  • Booking alerts for Field engineers who are equipped with a mobile-first app to resolve issues anywhere –anytime.
  • The accelerator utilizes the full potential of Microsoft Teams for information exchange on new requests, as a discussion forum, agent chat, and dashboard visualizations.
Benefits:

  • Rapid devices deployment
  • Secured communication
  • Remote troubleshooting capabilities
  • Edge and cloud analytics
  • Predictive maintenance capabilities
  • Intelligent analytics
  • Improved productivity of staff and reduced human labor with workflow automation
Tools:
  • Azure IoT Suite
  • Edge Stack
  • Predictive analytics
  • D365 Filed Service and Service
  • Microsoft Team
  • Power Apps
  • Power BI Dashboards and Splunk

Begiratu batean

https://store-images.s-microsoft.com/image/apps.9694.17723abc-2d62-4ad5-b523-f21a1a81c696.5a2739e0-10f0-49f7-b97d-e62b12e0c877.92300624-daa5-4096-9697-c2065bc37d7f
https://store-images.s-microsoft.com/image/apps.15816.17723abc-2d62-4ad5-b523-f21a1a81c696.5a2739e0-10f0-49f7-b97d-e62b12e0c877.c3a4fb37-cb30-4bfa-b887-c97be0dbeaa8
https://store-images.s-microsoft.com/image/apps.29031.17723abc-2d62-4ad5-b523-f21a1a81c696.5a2739e0-10f0-49f7-b97d-e62b12e0c877.400a5f8c-6437-41f2-a42d-a79bca18c223