LeapXpert enables enterprise wide communication from Microsoft Teams to personal messaging platforms
LeapXpert is a Federated Messaging Orchestration Platform (FMOP) which is transforming Business to Consumer (B2C) communication and resolving the many challenges of employees using personal messengers such as WhatsApp, WeChat, LINE, Telegram etc. for corporate conversations with clients and colleagues. LeapXpert FMOP enables enterprise wide compliant communication from Microsoft Teams to messaging platforms in a single, user-friendly solution and supports multiple communication types - text, voice and file transfer - as well as both one-to-one and group chats. This removes the barriers that stand in the way of seamless B2C communication, improving client experience and retention. LeapXpert provides enterprises with the ability to:
- Centralize control and oversight of all messenger-based client communications.
- Guarantee secure and compliant communications with full encryption and data ownership.
- Delight their Clients who use their preferred personal messaging apps for communications to improve engagement and satisfaction leading to increased business and higher retention.