RIA. REALTECH’s Intelligent Assistant. Originally developed for supervised learning with a focus on IT service management, Ria can now be used optimally as your virtual employee in service management. Ria speaks the language of the supporter: She understands natural language, creates the appropriate tickets and forwards them to the right place based on context (Level Recognition). Furthermore, Ria supports your service desk in handling queries by recording, categorizing and addressing them through an intelligent chat bot.
A functional AI Prototype in just one day!
Discover the advantages: