3-week pilot using the Microsoft Catalyst methodology to help visualize how Dynamics 365 can help transform your customer service operations
This personalized pilot of Dynamics 365 Customer Service begins with discovery of your current customer service processes and challenges, focusing on understanding your unique business challenges and needs. Next, we will create a personalized pilot environment including data, transactions, and processes relevant to your business. We will then run a live pilot simulation to demonstrate to key stakeholders how Customer Service can help deliver proactive service, empower teams, and earn customers for life.
This pilot utilizes Microsoft Catalyst methodology, which is a proven, innovative approach to envisioning and planning business transformation based on design led thinking concepts to enable the digital transformation of your organization.
Upon completion of this pilot, receive a $15,000 credit to apply to a Dynamics 365 Customer Service implementation!
Transform your business. Contact Rand Group today to schedule a meeting.