MANAGED SERVICES FOR ENDPOINT DEVICES

Do you struggle to navigate tech issues while managing IT budgets and driving strategic innovation?
Our managed service for endpoint devices is designed to support you in tackling the day-to-day technical requirements with a predictable and cost-effective model. Efficiently addressing incidents and problems, we proactively identify recurring issues and suggest automation strategies. Your operational tasks are handled by a dedicated team with specialized expertise that aims to become an extension of your IT department.
In today's era of remote and hybrid work, the critical importance of robust, adaptable cybersecurity measures is acknowledged. Our approach integrates awareness training with an emphasis on practices that fortify cybersecurity. With us, you can concentrate on business innovation and strategic projects without being hindered by operational complexities.

Benefits:

• Efficiently manage day-to-day technical challenges
We handle the daily technical challenges associated with endpoint devices, allowing your IT leaders to focus on business innovation and strategic projects.
• Automate to overcome recurring challenges
Our problem management services analyze patterns and root causes of recurring issues. By proposing automation strategies, we minimize manual efforts and improve overall efficiency.
• Effectively address staffing shortfalls
Our proficient team handles incidents and problems for endpoint devices, streamlining your IT operations and enabling your internal team to concentrate on strategic initiatives by offloading daily tasks.
• Maximize IT budgets for efficiency
Our cost-effective managed services provide a predictable model for handling operational tasks allowing you to allocate your resources efficiently while maintaining a balanced IT budget.
• Robust cybersecurity for hybrid environments
Our solution integrates security awareness training to fortify the human element of cybersecurity. We empower your employees with the knowledge and practices to mitigate security risks.

Services in Scope:

• Initial Assessment
• Service Desk
• Remote Monitoring & Proactive Maintenance
• Configuration Management
• Incident & Problem Management
• Service Request Management
• Capacity Management
• Reporting Service
• Security Awareness Training
• Dedicated Service Delivery Manager

Systems in Scope:

• Microsoft EntraID
• Microsoft Entra Private Access
• Microsoft Defender for Endpoint
• App proxy for legacy apps
• MyApp Portal
• Cloud access security broker
• BYOD
• Microsoft Intune
• Microsoft AutoPilot
• Azure Virtual Desktop
• Windows 365

Experience the difference:

Flexibility as an Extension of Your IT Team
We adapt to your unique needs, becoming a seamless extension of your IT department. Our flexible approach ensures smooth integration with your existing workflows, scalable solutions in line with your growth, and quick adaptation to evolving business demands.
Simple Engagement Process
Our engagement process is designed for simplicity, allowing for efficient utilization of our services without unnecessary hurdles.
Technology Experts
Our expert team, proficient in the latest technologies and best practices, all backed by years of experience and successful project histories, includes:

• PMP-certified service delivery managers.
• Microsoft Azure Expert Architects.
• Microsoft 365 Expert Enterprise Architects.

Please note: The prices listed in the offer are indicative. The final cost will be determined based on the duration of the contract and the size of the scope involved.