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Email Alert

Microsoft Labs

5.0 (2)

Email Alert is a feature to show the unread emails count on the case form

The Email Alert Solution is an add-on feature to dynamics 365 CRM to get an overview of received unread CRM emails on a Case. It enables users to get the unread mails count which were received on a case. Feature Benefits: No need to navigate to Emails section of a case to see the received emails • Pending Email Count field on a case form will get updated with number of unread received emails. Option to make Unread/Read on Email form • Users can mark as Read/Unread the email after opening. Accordingly, the Pending email count would be updated. This solution is built on Dynamics 365 and seamlessly works on Dynamics CRM 2016 and above
http://store-images.s-microsoft.com/image/apps.60641.47e3e459-6de2-44f2-8d13-b9ae16dafe01.0ca7ac4b-332e-4bd5-8aee-44792b870bd7.8a373aaf-90d0-4030-b6e2-2029c04bdc41
http://store-images.s-microsoft.com/image/apps.60641.47e3e459-6de2-44f2-8d13-b9ae16dafe01.0ca7ac4b-332e-4bd5-8aee-44792b870bd7.8a373aaf-90d0-4030-b6e2-2029c04bdc41
http://store-images.s-microsoft.com/image/apps.43862.47e3e459-6de2-44f2-8d13-b9ae16dafe01.0ca7ac4b-332e-4bd5-8aee-44792b870bd7.6f6a6960-45ec-4cb3-a0de-2c8ed4f0d1a5