IonTone helps SMEs to engage and understand their customers in ceaseless cycles to gain insights, hence provide an online to offline (O2O) shopping experience and vice versa.
IonTone is a customer driven MOBILE FIRST platform that help transforms business via digitise their products and operations. The key objective is to assist businesses and their customers to make decisions and process within Business process management, with customer insights uncovered. Targeted operations, marketing and sales automation tools can then be applied to bring in additional revenue.
All in all, IonTone focuses on bringing greater value to customers, businesses and the community with artificial intelligence (AI) agent that aids and guides users in making decisions, swiftly finding and delivering the information that they require, and then processing these decisions with related actions, thereby increasing overall business productivity.