Most financial services and insurance companies have a secure web portal for their account holders, members or clients, but often use traditional email encryption or expensive file sharing services with separate web portal logins for sending and receiving secure messages and files. That can be awkward and inconvenient, and not optimal for great customer service. Leading financial services companies know that seamless customer service is critical to keeping clients and members happy. An integrated secure message center and file exchange inside client / member services portal is needed for more seamless communications, and happier clients, members and advisors.
The DataMotion SDX (secure data exchange) services platform enables the rapid deployment of secure message center functionality in virtually any financial services or insurance client/member portal or app. The platform provides the connectors, APIs, protocols, SSO and point solutions necessary to quickly incorporate a co-branded, secure webmail interface and service behind a financial services portal login, or create a custom UI within the financial services portal using secure messaging APIs. Interfaces and connectors for enterprise applications such as email clients, CRMs and contact centers provide the user interface and case tracking necessary to support client advisors and support representatives. Web service APIs enable secure message center functionally to be extended to financial services mobile apps for bi-directional communications as well. Encrypted attachments up to 2GB can be exchanged through the secure message center.
The DataMotion SDX (secure data exchange) services platform is built-on SQL16, .net and optimized for deployment in Azure.