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Dynamics 365 Customer Service

Service clientèle simple : donnez à vos clients et à vos agents les outils dont ils ont besoin pour garantir une résolution rapide et précise, à chaque fois.
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Services de conseil résultats

Affichage des résultats dans services de conseil.
Vue résultats associés dans applications ou résultats associés dans clouds du secteur d’activité.
HCLTech XitForce- SalesForce to Dynamics 365 Migration AssessmentHCL Technologies Limited.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Upgrade your CRM experience with a seamless Salesforce to Dynamics 365 migration
1 out of 60
Application Management Services (AMS)ALFAPEOPLE
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
AlfaPeople AMS is a comprehensive managed service that encompasses Customer's Microsoft Dynamics 365 for Sales and Customer Engagement, Power Apps, BI and/or Azure Functional and Technical services.
2 out of 60
Accenture Virtual Healthcare 24x7 Consulting ServicesAccenture
+3
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
Accenture Virtual Healthcare 24x7 is a collaboration tool for care teams to improve and expand the virtual experience for patients and providers, enhancing remote care and home health
3 out of 60
Migrate Salesforce to Dynamics:1-Wk ImplementationTrellisPoint LLC
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Painlessly migrate from Salesforce to Dynamics 365 in 1-week!
4 out of 60
Digital Contact Center ReadyPricewaterhousecoopers LLP
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepowerapps product iconPower Apps
Transform customer service interactions with AI and accessible insights.
5 out of 60
Microsoft Dynamics 365 Contact Center Journey – Full ImplementationRSM Product Sales LLC
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Revolutionize your customer experience by integrating AI-driven functionalities into a unified platform using Microsoft Dynamics 365 Contact Center
6 out of 60
Goldmine Migration All Ent: 8-Day ImplementationMTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
This service offer is about data migration of all entities from Goldmine to Dynamics 365/CRM and it takes 8 man-days effort.
7 out of 60
CRM FoundationCapgemini Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
The CRM Foundation offering from Capgemini focuses on the ideal preparation of a future Microsoft Dynamics CRM Transformation.
8 out of 60
Dynamics 365 Contact Center Deployment & Support ServicesCognizant
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI appspower-automate product iconPower Automate
Cognizant's Microsoft Dynamics 365 Contact Center Implementation, Upgrade, and Support Services
9 out of 60
Migrate Dynamics On-Prem to Online: 1-Wk ImplementationTrellisPoint LLC
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Migrate up to 100,000 of your business's Account and Contact records and related Users from Microsoft Dynamics CRM On-Premises to Microsoft Dynamics 365 in the Cloud.
10 out of 60
TTEC Digital Solution for Dynamics Genesys Integration: 2-Day ImplementationTTEC Digital
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Integrate Microsoft Dynamics 365 and Genesys PureCloud with InteractionSync
11 out of 60
IN - Unlocking Dynamics 365 with CrayonCrayon
+3
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
We optimize Dynamics 365, simplify customization, and safeguard against email threats.
12 out of 60
HSO Dynamics 365 Sales & Service: 1 Hour DiscoveryHSO
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
HSO Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
13 out of 60
Dynamics 365 Cost Calculator: 1-Day AssessmentInformation Strategies
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Calculating costs for a Dynamics 365 implementation can be confusing. Our calculator provides a starting point for budget analysis and to help categorize the Dynamics 365 apps that you need.
14 out of 60
Avanade AWS Connect Accelerator 3WK ImpAvanade, Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
The Avanade Amazon Connect Accelerator simplifies the integration of Amazon Connects contact center suite with the Customer Service Workspace and capabilities in Dynamics 365 Customer Service.
15 out of 60
Microsoft Dynamics 365 Copilot: Tailored 4-Week ImplementationConfiz Limited
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Kickstart your AI journey with a focused 4-week engagement to implement Copilot for Dynamics 365, aimed at integrating AI capabilities into your core service operations.
16 out of 60
Dynamics 365 Sales & Service 10-Wk ImplementationHSO US (AKA)
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
17 out of 60
Concept to Production with Microsoft Copilot studio in 8 WeeksCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
AI-powered custom Copilots to enhance your employee & customer experience
18 out of 60
Vision & Value: Microsoft Dynamics 365 Solution Design WorkshopsEnterprisecloud
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Transform Your Business with Vision and Value: Solution Design for Dynamics 365 Implementations
19 out of 60
CRM BoosterCapgemini Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
The CRM Booster offering from Capgemini focuses on unlocking the full potential of Dynamics 365 CRM.
20 out of 60
Digital Contact CenterCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspowerapps product iconPower Apps
The Digital Contact Center of the Future with Microsoft and Capgemini
21 out of 60
HCL Biz Apps - Salesforce Migration to Dynamics 365 - 1hr briefingHCL Technologies Limited.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Cost, flexibility, integration into other systems—these are just a few of the common reasons for migrating to Dynamics 365. HCL can help ensure this is the right move for you and help you migrate.
22 out of 60
Telco 360Tech Mahindra Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-for-project-service-automation product iconProject Service Automation
A comprehensive Microsoft Dynamics 365 CRM solution for the Telecommunications Industry
23 out of 60
Dynamics 365 Security Brief: 1 HourKMicro Tech, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Get the essential insights to safeguard your Dynamics 365 data. Schedule a 1-hour security brief and learn how to protect against evolving threats and Fortify The Dataverse.
24 out of 60
BRIKHousing: Housing Management System_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Specifically designed for Housing Associations, this modular solution empowers superior decision-making, offering real-time insights into the metrics that matter the most to your organisation.
25 out of 60
ITIL 4-Driven IT Service Management: 12-Wk ImplementationEnterprisecloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Streamline IT operations with an ITIL 4-aligned IT Service Management (ITSM) solution built on Microsoft Dynamics 365 Customer Service.
26 out of 60
BDO Dynamics 365 Transformation Toolkit for Wholesale DistributionBDO Digital, LLC
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Transform your business with BDO Dynamics 365 Transformation Toolkit for Wholesale Distribution
27 out of 60
Elevate Customer Experience with Microsoft Copilot and AgentsCapgemini Group
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Empower the next generation of customer engagement with Microsoft Copilot and Agents
28 out of 60
Capgemini Microsoft Digital Customer Experience (CX): 4 Wk AssessmentCapgemini Group
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Transform customer experiences across the lifecycle of sales, service, marketing and commerce through truly immersive experiences and the power of data for personalized and real time experiences.
29 out of 60
Act! CRM Migration All Enti: 4-Day Implementation MTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Four-day implementation service to migrate data for all entities from Act! CRM to Dynamics 365/CRM.
30 out of 60
Upgrade AX to Dynamics 365 Finance and OperationsEvincible Solutions
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Evincible Solutions provide helps you in planning for the digital transformation ahead to Dynamics 365 whether it is an Upgrade from AX or a new implementation of Dynamics 365 Finance and Operations.
31 out of 60
Grants Manager Plus: 1-Day AssessmentInformation Strategies
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Evaluate the Grants Manager solution that simplifies the grants process from initial solicitation through review, scoring, award, payment processing and post award reporting.
32 out of 60
BDO Dynamics 365 Transformation Toolkit for ManufacturingBDO Digital, LLC
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Transform your business with BDO Dynamics 365 Transformation Toolkit for Manufacturing
33 out of 60
EY Customer Experience Accelerator Assessment: 4 weeksEY Global
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Create seamless, omnichannel experiences to meet rising expectations
34 out of 60
Retail & Consumer Goods Catalyst: 1-Day WorkshopRSM Product Sales LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
RSM’s Catalyst for Retail & Consumer Goods is a customer engagement workshop based upon Microsoft’s Catalyst framework and RSM’s industry knowledge to help drive businesses into a more digital future.
35 out of 60
TCS Services for Microsoft Digital Contact Center : 3 week AssessmentTata Consultancy Services Ltd - Dynamics
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspower-virtual-agents product iconPower Virtual Agents
A brief assessment to assess the digital transformation of the contact center for a superior customer experience
36 out of 60
D365 CRM Health-Check Assessment 2 hoursEndeavour Solutions, Inc.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Sales and Customer Service assessment of your current CRM with a view to creating a roadmap for improvement with Dynamics 365 and Power Platform
37 out of 60
OCR- Invoice Automation for Microsoft Dynamics 365 – Microsoft AppSourceDynaTech Systems Pvt. Ltd.
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
A Powerful Solution for Managing Invoices with Microsoft Dynamics 365 Finance and Operations
38 out of 60
envisiond365Alpha Variance Solutions
+3
Applicable to:
dynamics-365-commerce product iconCommercedynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Alpha Variance Solutions will provide a comprehensive solution roadmap including; Structure, Applicability and Effectiveness Based on Best Practices, Lessons Learned and Industry Standards
39 out of 60
Digital Government Services Platform: 18 Week Implementation ServiceMicrosoft
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Appspowerpages product iconPower Pages
Many governments are evolving and transforming their digital service approach, looking at unified platforms to improve multichannel and predictive services to residents and citizens.
40 out of 60
CRM Migration to Dynamics 365: 4-Wk ImplementationMicrosoft
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Microsoft FastTrack for Dynamics 365 team will provide best practices and guidance to help you migrate your on-premises Dynamics CRM environment to Dynamics 365 in the cloud.
41 out of 60
WFM Adapter Implementation PackagesTTEC Digital
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Implementation packages to deploy the WFM Adapter product.
42 out of 60
HCLTech Biz Apps - Dynamics 365 Capital MarketsHCL America Inc_HCLT
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
HCLTech offers a scalable and customizable Capital Markets solution that leverages Microsoft Dynamics 365 and the full suite of related Microsoft Business Applications
43 out of 60
Wipro Copilot in a Day using Dynamics 365Wipro Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
The Wipro Copilot in a Day Workshop is designed to help clients learn generative AI for Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service and Customer Insights.
44 out of 60
Government Accelerator: 2-Hour Discovery AssessmentHSO
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepowerapps product iconPower Apps
A cloud-based platform built for Public Sector teams to streamline processes and deliver better services leveraging Microsoft Power Apps
45 out of 60
Customer Experience D365 and FabricMandelbulb Technologies Private Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspower-bi product iconPower BI apps
Unified Commerce: Dynamics 365 & Fabric for a 360-Degree Customer View
46 out of 60
Dynamics 365 CE/CRM AI Assessment & Implementation Roadmap: 2-4 Week AssessmentProtiviti
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
This assessment is tailored to provide an in-depth analysis examining your organization's readiness for implementing AI within your current CRM system.
47 out of 60
Wipro's Microsoft Copilot Information Search and SummarizationWipro Ltd
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Wipro Information Search and Summarization can help you get quick answers based on the information stored in various locations. This solution enables quicker decision-making, reduces response time.
48 out of 60
Salesforce to Dynamics 365 MigrationAlithya Fullscope Solutions, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Migrate Salesforce users to Microsoft Dynamics 365
49 out of 60
On-Prem to Online Migration: 1-Hr AssessmentForceworks
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A Microsoft Pilot Program for smaller migrations: "OnPrem to Online(OP2OL) Factory". Accelerate your digital transformation with FastTrack for Dynamics 365.
50 out of 60
Connected Field ServiceCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-mixed-reality product iconMixed Reality
Capgemini’s Connected Field Service is a collection of accelerators, methodologies, templates, and IP that leverages Microsoft Field Service and Supply Chain.
51 out of 60
Dynamics 365 CRM: 1-Day WorkshopJourneyTEAM
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Respond to market trends, engage customers, and automate your business processes with Microsoft Dynamics 365 for Sales, Customer Service, Marketing, Field Service, and Project Services.
52 out of 60
Enterprise Contact Center implementation on Dynamics 365Netwise S.A.
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
The Future of Customer Engagement: Exploring the Digital Contact Center on Dynamics 365
53 out of 60
Microsoft Dynamics 365 Field Service: 8 Week ImplementationCognizant
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicepowerapps product iconPower Apps
Envisioning, deployment and support services for Microsoft Dynamics 365 Field Service
54 out of 60
Fiber Suite: 1 Tag Analyse, Bewertung, Planung | Arvato SystemsArvato Systems
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Fiber Suite by Arvato Systems | Analyse, Bewertung, Planung
55 out of 60
PowerInsurance: 7-Wk ImplementationPowerObjects An HCL Company
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
This Dynamics 365 Accelerator for the Insurance industry leverages Microsoft Technologies (including PowerApps) to empower organizations to deliver consistently superior customer experiences.
56 out of 60
Dynamics 365 Modern Service Maturity 3-Week AssessmentHitachi Solutions
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Hitachi Solutions will support you in understanding where you currently are in your service modernization journey, and what you need to advance to the next level.
57 out of 60
Dynamics 365 Customer Service Start&Go - 5-week implementationALFAPEOPLE
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
5-week Dynamics 365 Customer Services implementation. This solution combines Microsoft technology with a rapid deployment methodology and accelerators to create SLAs and customer service processes.
58 out of 60
Microsoft Dynamics 365 Customer Engagement Security Model Assessment - 5 Week AssessmentProtiviti
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This engagement aims to provide a detailed current state assessment of Microsoft Dynamics 365 Customer Engagement environment security model, both on-premises and online.
59 out of 60
Microsoft Dynamics 365 Contact Center Deployment & Managed ServicesNasstar
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agentspowerapps product iconPower Apps
Nasstar's Microsoft Dynamics 365 Contact Center Implementation, Upgrade and Managed Services
60 out of 60
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