https://store-images.s-microsoft.com/image/apps.64669.2fbdd5b7-0352-4197-a237-900fd4b7e0cc.d2e68132-d1b9-406d-99e0-afeb8612a74b.69924416-33fd-44f9-8122-f27cee4c2639
NICE CXone Voice Connectivity for 365
par NICE
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Global, carrier-grade voice services—delivered over a secure connection
NICE CXone Voice Connectivity for Microsoft 365 provides global, carrier-grade voice services—delivered over a secure internet connection.
- Safeguard every contact center interaction
- Reduce dropped calls and abandon rates
- Simplify budgeting with predicable monthly costs
- Streamline collaboration between contact center agents and Teams users throughout your organization with CXone directory and presence synchronization
- Transform Teams from a basic softphone into a customer experience endpoint, eliminating the need for separate communication endpoints and the time lost switching between them.
Vue d’ensemble
https://store-images.s-microsoft.com/image/apps.45780.2fbdd5b7-0352-4197-a237-900fd4b7e0cc.f98a3d9a-98c2-41a7-9d32-a6185b675ddd.3edb691d-a6f9-4d56-b7f9-15b2c08208d7
https://store-images.s-microsoft.com/image/apps.47620.2fbdd5b7-0352-4197-a237-900fd4b7e0cc.f98a3d9a-98c2-41a7-9d32-a6185b675ddd.dda7bb4b-0f30-46e0-a89e-8c556e556dbd
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