Microsoft teams front line: 1-Day Workshop

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Enabling your frontline workers with Microsoft Teams. Frontline workers are an essential part of your organization – they are the first to engage your customers, the first to see products and services

Frontline Workshop Goals with customer is listed below CloudCan help customers transform frontline worker experiences with frontline solutions to improve engagement, optimize workflow, and security across their organizations with the following steps

  1. Assess your frontline workforce needs Identify personas and scenarios to deliver innovative solutions to your frontline workers with the universal hub for productivity and communications in Microsoft Teams
  2. Accelerate outcomes using Customer Immersion Experience tailored to specific industry Showcase tools most desired by customers, such as Shifts, Time Clock, Tasks, Approvals, Power Apps, line-of-business apps
  3. Develop a solution plan addressing frontline workers business challenges Develop a plan to implement recommendations based on frontline worker prioritized scenarios The workshop sessions will follow the steps below:
  • Build the Plan Kick-Off
  • Scenario Analysis and Prioritization
  • Adoption and Change Management
  • Report and Recommendations

Vue d’ensemble