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Field Service: 10-Day Proof of Concept

New Signature

A prototype implementation for connected field service using the Microsoft business applications platform and IoT.

Digital transformation is the process of transforming the connected enterprise vision into a reality and New Signature's experimental approach is the best way to get started.

The experimental approach emphasizes Microsoft's generalized capabilities and New Signature's framework to drive advancements and efficiencies throughout your field service business.

Connecting “things”, monitoring equipment remotely, and transmitting data in real-time is complex, adding operating expenses and introducing risk. Not everyone actually succeeds.

During this workshop, New Signature experts will help you determine your business challenges and deliver a proof-of-value prototype implementation aligned to your strategic goals for success. In addition to demonstrating the benefits of connected field service with industry-specific scenarios, New Signature will help with:

  • Determination of the key high value activities needed to achieve organizational goals.
  • Mapping of high value activities to organizational capabilities needed.
  • Identification of key capability implementation priorities.
  • Analysis of current environment and operations to determine the best use case scenarios
  • Creation of an actionable plan to deploy a limited scoped implement using customer data

Focusing our initial efforts on clearly defined use cases lends clarity and direction to the broader effort of building a comprehensive field service management solution aimed at achieving higher customer satisfaction and higher first-time fix rates.

Deliverables

A prototype solution that informs how your organization will build the application platform, perform and deploy data analytics, integrate, automate, and scale.

https://gallery.azure.com/artifact/20151001/new-signature.microsoft_connected_field_service.1.0.2/Artifacts/Thumbnails/a40319f5-b2e0-4b68-a40b-0ac99d05ba7f.png
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https://gallery.azure.com/artifact/20151001/new-signature.microsoft_connected_field_service.1.0.2/Artifacts/Thumbnails/a40319f5-b2e0-4b68-a40b-0ac99d05ba7f.png
/images/videoOverlay.png
https://gallery.azure.com/artifact/20151001/new-signature.microsoft_connected_field_service.1.0.2/Artifacts/SampleImage/6239f442-87e2-42ac-b9e4-21d0bd4d91d3.png